Video and Written Guides for Customer Support
Starting at
$
25
/hrAbout this service
Summary
Experienced in Customer Success and building video and written documentation for a tech startup. My superpower is putting myself in the shoes of the customer and thinking like them, so that the user guides, FAQs and support documentation solve any questions or issues they have. My value add is that I enjoy using Loom to record engaging video content and walk the user through the product features and issues they might encounter, providing advice and clear instructions.
What's included
Written and video guides for your user
Clear and concise written and video guides to assist users in understanding and navigating your service or tool. I can write and edit user guides, FAQs, and support articles. I can also record engaging videos on Loom to make the existing documentation more engaging and clear for the user.
