Outsourcing Reinvented — Powered by Talent, Driven by Purpose.

Starting at

$

320

About this service

Summary

Ren Agency is a next-generation Business Process Outsourcing (BPO) and Virtual Support Agency founded by Tenzing Lama, a seasoned sales and account management leader with 14+ years of experience in global enterprise operations. Headquartered in Dimapur, Nagaland (Northeast India), Ren Agency blends professional excellence with a social mission — empowering local youth with global career opportunities while helping businesses scale efficiently. We specialize in providing Virtual Assistance, Customer Support, B2B Sales Enablement, and Creative Outsourcing Services for Business Owners, Startups, and SMBs worldwide. Our solutions are designed to help companies offload administrative, operational, and communication tasks — enabling founders and teams to focus on what matters most: growth and customer success. At Ren Agency, we believe that great outsourcing is about more than just cost savings — it’s about partnership, precision, and trust. Our team brings a unique mix of technical know-how, customer empathy, and attention to detail to every engagement, ensuring quality outcomes and zero compromise on confidentiality or turnaround times. With a future-focused approach and a deep commitment to operational excellence, Ren Agency is redefining how global businesses tap into India’s growing talent pool — particularly from the Northeast, a region rich in skills, creativity, and work ethic.

What's included

  • 24/7 Availability:

    Round-the-clock support to ensure your customers always have access to help when they need it.

  • Swift Resolutions:

    Quick and effective problem-solving to minimize downtime and enhance customer satisfaction.

  • Personalized Assistance

    Tailored support solutions to meet the unique needs of each customer.

  • Seamless Interactions

    Smooth and efficient communication channels for a hassle-free support experience.

  • Proactive Support

    Anticipating and addressing potential issues before they affect customers.

  • Comprehensive Knowledge Base

    An extensive repository of resources and FAQs for self-service solutions.

  • Regular Feedback Reports

    Detailed insights and reports on customer interactions and satisfaction to help you improve your service continually.


Duration

1 week

Skills and tools

Customer Support Representative

Email Marketer

Virtual Assistant

Freshdesk

Freshdesk

Gorgias

Gorgias

HubSpot

HubSpot

Intercom

Intercom

Zendesk

Zendesk

Industries

Other