🗣️Engage Pro | Community Management

Pro

Patricia Peña

Starting at

200

/mo

About this service

Summary

In today’s digital world, a strong online presence is more than just a necessity—it’s a way to connect with your audience, build trust, and create a loyal community around your brand. This Community Management service is designed to do just that: bring your brand to life on social media through authentic interactions.

What makes this service truly unique is the personalized, hands-on approach I bring to every project. I don’t just manage your accounts—I immerse myself in your brand, ensuring that every comment, and DM reflects your voice and values.

❗️Feel free to schedule a FREE Discovery call here.

Process

1. Initial Consultation

Objective: Understand your brand, goals, and target audience.

Details: We’ll have a deep discussion about your brand identity, current online presence, and specific objectives for community management. This is an opportunity for you to share your vision, preferences, and any current challenges you face.

2. Strategy Development

Objective: Create a tailored community management strategy.

Details: Based on our consultations, I will develop a comprehensive strategy that includes:

Audience engagement tactics.

Growth strategies for followers.

Performance metrics to measure success.

3. Community Engagement

Objective: Foster meaningful interactions with your audience.

Details: I will actively manage your social media accounts by:

Responding to comments, messages, and mentions in a timely manner.

Engaging in conversations and cultivating community interactions.

4. Monitoring & Analytics

Objective: Track performance and gather insights.

Details: I will regularly monitor key performance metrics, including:

Engagement rates (likes, comments, shares).

Follower growth and audience demographics.

Campaign performance and content reach.

FAQs

What’s included in this service?
This service focuses on commenting and engaging with your audience to foster authentic relationships, however, we can always personalized this service to your needs by adding more services If needed.
Why is the "Comment & Engagement" section a key part of this service?
Building a thriving online community is about more than just posting great content. It's about fostering genuine connections with your audience.
What is your refund policy?
I understand the importance of trust and transparency, so here's my refund policy: * Before Project Start: If you decide to cancel the project before the work begins, you will receive a full refund of the initial deposit. * During Project: Once the project is underway, refunds are not available, as resources and time have already been allocated. However, I'm committed to ensuring you're satisfied with the final results. * Dissatisfaction with Deliverables: If you're unsatisfied with the initial deliverables, I'll work closely with you to make any necessary adjustments and revisions to ensure the final product meets your expectations.
How do I get started?
To get started, simply reach out to me, and we'll schedule a consultation call. During this call, we'll discuss your goals, your current social media presence, and any specific requirements you may have. Based on our conversation, I'll provide a detailed proposal and contract for your review. Once you're ready to move forward, we'll kick off the project and start building your thriving online community!

What's included

Content Engagement:
- Respond to comments, DMs, and mentions promptly to maintain strong audience relationships. - Actively participate in conversations, polls, and stories to encourage engagement.
Audience Interaction:
- Proactively interact with followers by replying to their comments, questions, and messages. - Build authentic connections with your audience to foster loyalty.
Timely Responses:
- Act as the first point of contact for customers reaching out through DMs or comments. - Answer FAQs, resolve concerns, and escalate major issues to your team when necessary.

Skills and tools

Business Strategist

Marketing Strategist