IT Project Management with a Customer-Centric Approach

Deliverable: Expert IT project management focused on delivering successful solutions and driving customer satisfaction.

Are you facing challenges with:

• Managing complex IT projects on time and within budget?
• Aligning project goals with customer needs?
• Ensuring clear communication and stakeholder buy-in?

I can help!

I am an experienced IT project manager with a proven track record of success in managing projects for over 1000 users. I combine my deep understanding of customer success principles with agile methodologies to ensure efficient project delivery that exceeds expectations.

What sets me apart:

• Customer Success Champion: I go beyond traditional project management by focusing on understanding customer needs and driving long-term success.
• Data-Driven Approach: I leverage data analytics from tools like Google Analytics and SQL to inform project decisions and optimize outcomes.
• Agile Expert: I utilize agile methodologies like Scrum and Kanban to promote team collaboration, adapt to changing requirements, and deliver high-quality results.
• Master Communicator: I excel at engaging stakeholders, fostering collaboration, and ensuring clear communication throughout the project lifecycle.

My Expertise:

• Project Management: Trello, Asana, Jira, Miro, Notion, ClickUp, Linear (and more!)
• Analytics & Reporting: MS Excel, Google Sheets, Data Studio, Power BI
• Digital Analytics: Google Analytics, GA4, Tag Manager

What you can expect:

• A dedicated project manager who prioritizes customer success.
• Agile project management methodologies for efficient execution.
• Data-driven insights to inform decision making.
• Clear communication and regular progress updates.
• Successful project completion within your budget and timeline.

Let's collaborate! I am confident that together we can achieve your project goals and drive exceptional customer satisfaction.

Contact me today for a free consultation!