Community Management Strategy
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About this service
Summary
What's included
Slack/Discord Community Strategy
I will help you build the foundation for where most of your community communication will live. If this is in your app, we will work on the strategy for posting (see below)
Community Engagement Plan
Develop a comprehensive strategy to foster meaningful interactions, encourage participation, and create a sense of belonging within the community.
Content Calendar
Create and follow a schedule for delivering relevant and engaging content across various platforms, ensuring consistency and maintaining community interest.
Moderation Guidelines
Establish clear guidelines for community interactions, addressing acceptable behavior, conflict resolution, and content moderation to maintain a safe and inclusive environment.
Growth Strategy
Implement tactics and initiatives to attract new members and expand the community, such as targeted marketing campaigns, collaborations, and referral programs.
Analytics and Reporting Framework
Set up a system to track community metrics, analyze performance, and generate reports for data-driven decision-making and continuous improvement.
Example projects
Recommendations
(5.0)
Client • Jun 22, 2023
Recommended
Sam is a very charismatic and intelligent person. Even in highly stressful situations, I've seen her keep her cool and make wise decisions. She is incredibly talented both in front of and behind the camera, and her kindness makes her an amazing person to work with.
Client • Jun 22, 2023
Recommended
Working with Sam has been an awesome experience! She effortlessly handles partnerships, influencers, and creates amazing content for Instagram, Twitter, and TikTok. As my manager during my freelance work, Sam always maintained open communication channels, provided valuable support, and offered great feedback. I highly recommend collaborating with her for a seamless and productive working relationship.
Client • Jun 22, 2023
Recommended
Sam is a social, content and community mastermind! Every single one of her strategies and ideas was incredible and I’ve learned soooo much from her ✨ The way she brings content to life and makes you want to know more about the product with a few sentences blew me away. I cannot thank her enough for all the support, advice and laughs we’ve had 💛 If you’re looking for the ultime community builder, Sam is THE one you should hire!
Client • Jun 22, 2023
Recommended
While working together, Sam was exceptional in developing and executing Contra's social media strategy. Her ability to work collaboratively and communicate effectively with both the creators and the team. She always trusts the creators and gives us creative freedom. Early in 2020, she also grew Contra to 100K+ followers on all socials and created original content for the brand herself! I haven't seen a community manager can do all this by herself. Such an inspiration. 10/10 recommend!
Client • Jun 22, 2023
Recommended
I had the pleasure to be working with Sam while she was the community manager for Contra. She opened her arms wide, welcomed us, and gave us creators the freedom to explore our creativity to promote Contra's signature products. I've been a fan of her content as well for a long time because you can see how much effort and love she puts into her work. All-in-all, Sam isn't just a great collaborator and hard worker but an incredible person. I'm wishing nothing but the best!
Client • Jun 22, 2023
Recommended
Samantha was a dream to work with! She introduced me to Contra for the influencer partnerships program and later to the referral program. She always explained everything I needed to know with a lot of care and made me feel guided for each campaign and was always there when I needed any sort of help. I would 100% work with her again and definitely recommend her!
Skills and tools
