UX Audit: Discover your Product's UX Issues by Kameron Adams

UX Audit: Discover your Product's UX Issues

Kameron Adams

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About this service

Summary

UX Audit Service Summary A deep dive into your product’s user experience—identifying what’s working, what’s not, and what can be improved. You’ll walk away with clear, actionable insights backed by design strategy and user psychology.

Why you should work with me? I’ve spent the last 4+ years working closely with business owners to help improve their digital presence. Every project is a little different, and that’s what I love most—getting to learn about your vision, your audience, and what really matters to your brand. One of the best parts of this work is building genuine relationships while creating strategies that actually solve real problems. I’m not just here to make things “look better”—I’m here to help your product feel better, flow better, and work better for the people using it.

Process

My UX Audit Process

Intro & Discovery (Optional Call)

You can either schedule a quick intro call or send over your materials—whichever is easiest. This step is all about understanding your product, goals, and pain points.

Initial Review & Research

I’ll evaluate your current product and gather insights through heuristic analysis, competitor audits, and user behavior (if applicable).

Audit Slide Deck & Strategy Breakdown

You’ll receive a custom slide deck that includes:

Key findings & UX pain points

Competitive analysis

Suggestions for improvement

Project vision & goals

Roadmap & priorities

Cost breakdown (if you'd like to move forward with design updates)

Delivery + Support 

I’ll walk you through the audit or deliver it asynchronously—your choice. You’ll have full access to the files and recommendations to move forward with clarity.

What's included

👋 Optional Intro Call
Whether you prefer to hop on a quick call or send everything over via email, I’m flexible. This call (if you choose to have it) gives us a chance to align on your goals, pain points, and expectations before I dive in. No pressure—whatever works best for you.
📄 Custom Proposal & Project Breakdown
Once I’ve reviewed your needs—either from our call or the materials you share—I’ll put together a tailored slide deck that lays everything out clearly. You’ll get: A summary of your goals and user challenges A clear vision for the project Insights into your target audience A competitor analysis A step-by-step roadmap A cost breakdown And an appendix with any important documents you’ll need moving forward This sets the stage for a smooth and productive UX audit—designed to help you improve your product with clarity and confidence.

Example projects