Programme and Project Manager - Digital & CX
Rita Batalha
5
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About this service
Summary
What's included
Project Delivery
Drive the implementation of digital and customer experience projects within budget, ensuring quality and cost-effectiveness
Project Plan and Management
Create and manage project plan with clear milestones, owners and streams of work with robust RAID management
Project Standards and Processes
- Produce standardised project templates and processes to support the project lifecycle from the initial business idea to the "business as usual" phase
Project Governance
- Establish and governance with structured terms of reference
Project Team Management
- Manage and coach cross-functional teams to drive rapid project implementation and delivery
Project - Capability Building Best practices
- Create best practices to support the future capability building of the project
Recommendations
(5.0)
Recommended
Rita is an outstanding client. She has been incredibly clear about her vision and requirements from the start, making the collaboration process smooth and efficient. I look forward to future projects together!
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