Programme and Project Manager - Digital & CX

Contact for pricing

About this service

Summary

Bringing 15 years of experience in project and programme management gained from working in management consulting and digital agencies. Passionate advocate for transformation, change, and innovation.

What's included

  • Project Delivery

    Drive the implementation of digital and customer experience projects within budget, ensuring quality and cost-effectiveness

  • Project Plan and Management

    Create and manage project plan with clear milestones, owners and streams of work with robust RAID management

  • Project Standards and Processes

    - Produce standardised project templates and processes to support the project lifecycle from the initial business idea to the "business as usual" phase

  • Project Governance

    - Establish and governance with structured terms of reference

  • Project Team Management

    - Manage and coach cross-functional teams to drive rapid project implementation and delivery

  • Project - Capability Building Best practices

    - Create best practices to support the future capability building of the project

Recommendations

(5.0)

Ahmed Bensalah

Freelancer • Nov 23, 2024

Rita is an outstanding client. She has been incredibly clear about her vision and requirements from the start, making the collaboration process smooth and efficient. I look forward to future projects together!


Skills and tools

Product Manager
Project Manager
Program Manager
Basecamp
Jira
monday.com
Slack
Trello

Industries

Retail
Consumer Goods
Management Consulting

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