Here is how I work. We start by framing the real questions, what decision are we actually trying to make, then I choose the methods that fit your stage and budget. That might be user interviews, usability testing, a survey, a heuristic evaluation, or a competitive analysis, often a combination. I run the research, synthesize it into findings, and hand you a prioritized list of recommendations you can act on immediately, along with personas or journey maps where they genuinely help.