Customer Relationship managerGift Ebo-ojo
Hi - I'm Gift👋🏼 I offer top-notch Virtual Assistant services to entrepreneurs & creators! With a unique blend of technical support expertise,4 years of customer success experience, and strong admin skills
If there’s one thing I know, it’s that great customer support isn’t just about solving problems it’s about creating a great experience. A positive interaction can turn a frustrated customer into a loyal one, and I love being the person who makes that happen.
What's included
Comprehensive Troubleshooting Reports
Provide detailed reports outlining the steps taken to diagnose and resolve technical issues.
Personalized Customer Guidance Documentation
Develop customized documentation tailored to individual customer needs, offering step-by-step instructions, troubleshooting tips, and best practices. These resources empower customers to resolve common issues independently, reducing reliance on support and enhancing overall user satisfaction.
Real-time Remote Assistance Sessions
Conduct live remote assistance sessions to troubleshoot complex technical issues directly with customers. Through screen sharing and interactive communication tools, deliver personalized support in real-time, fostering a collaborative problem-solving environment and ensuring swift issue resolution.
Inbox Management
Provide full inbox support management, making sure that your inbox has quick response time and turnover from customer inquiries.
Gift's other services
Starting at$30 /hr
Tags
Asana
HubSpot
Salesforce
Zapier
Account Manager
Customer Success Manager
Sales Manager
Service provided by
Gift Ebo-ojo Lagos, Nigeria
- 5
- Followers
Customer Relationship managerGift Ebo-ojo
Starting at$30 /hr
Tags
Asana
HubSpot
Salesforce
Zapier
Account Manager
Customer Success Manager
Sales Manager
Hi - I'm Gift👋🏼 I offer top-notch Virtual Assistant services to entrepreneurs & creators! With a unique blend of technical support expertise,4 years of customer success experience, and strong admin skills
If there’s one thing I know, it’s that great customer support isn’t just about solving problems it’s about creating a great experience. A positive interaction can turn a frustrated customer into a loyal one, and I love being the person who makes that happen.
What's included
Comprehensive Troubleshooting Reports
Provide detailed reports outlining the steps taken to diagnose and resolve technical issues.
Personalized Customer Guidance Documentation
Develop customized documentation tailored to individual customer needs, offering step-by-step instructions, troubleshooting tips, and best practices. These resources empower customers to resolve common issues independently, reducing reliance on support and enhancing overall user satisfaction.
Real-time Remote Assistance Sessions
Conduct live remote assistance sessions to troubleshoot complex technical issues directly with customers. Through screen sharing and interactive communication tools, deliver personalized support in real-time, fostering a collaborative problem-solving environment and ensuring swift issue resolution.
Inbox Management
Provide full inbox support management, making sure that your inbox has quick response time and turnover from customer inquiries.
Gift's other services
$30 /hr