Custom CRM Development | Manage Your Business Efficiently

Faysal Hossain

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About this service

Summary

Struggling to manage your customer relationships effectively? I’m Faysal, a full-stack developer with a team of experts specializing in custom CRM (Customer Relationship Management) solutions. We build fully tailored CRM systems designed to streamline your sales, marketing, and support processes. Using the MERN stack (MongoDB, Express, React, Node.js), we develop scalable, secure, and user-friendly CRM platforms that fit your unique business needs. Whether you're a small business or an enterprise, we’ll help you manage leads, automate workflows, and enhance customer satisfaction.

Process

Discovery & Planning: We begin with an in-depth discovery session to understand your business’s goals, current challenges, and specific CRM requirements. From there, we create a detailed roadmap for development.

UI/UX Design: Our design team works on crafting an intuitive user interface that makes it easy for your team to navigate the CRM and get the most out of it, ensuring a smooth user experience.

Custom Development: Built using the MERN stack, we develop a CRM tailored to your workflow, ensuring that it scales with your business. Whether it’s managing customer data, automating email follow-ups, or tracking sales pipelines, the solution is built just for you.

Testing & Deployment: We conduct rigorous testing to ensure that the CRM functions as intended, is bug-free, and secure. Once the system is approved, we handle deployment, getting your CRM live and operational.

Post-Launch Support & Maintenance: After launch, we provide ongoing support, addressing any issues and implementing updates as needed to keep the system optimized and aligned with your evolving business needs.

FAQs

Can the CRM integrate with my existing tools?
Yes! We specialize in integrating your CRM with popular tools like Google Calendar, email marketing systems, and payment gateways to make your workflows more seamless.
How long does it take to build a custom CRM?
The timeline can vary based on the complexity of the features you need, but typically a custom CRM takes between 6-10 weeks from discovery to deployment.
Will the CRM be scalable as my business grows?
Absolutely! Our custom CRM solutions are built to scale with your business, ensuring they can handle increased data, more users, and expanded functionalities as you grow.
Do you offer training for my team?
Yes! We offer training sessions to help your team get familiar with the CRM, ensuring everyone can use it to its full potential.

What's included

Custom CRM Dashboard
A user-friendly, intuitive CRM dashboard that gives you full control over customer interactions, leads, and sales pipelines, designed for efficiency and easy navigation.
Lead & Sales Pipeline Management
Lead & Sales Pipeline Management
Custom Integrations
Seamless integration with tools you already use, such as Google Calendar, email marketing tools, payment systems, and more, to streamline your workflows.
Reporting & Analytics Tools
Custom reporting features that provide insights into sales, customer behavior, and team performance to help you make data-driven decisions.
User Roles & Permissions
Role-based access control so you can assign different levels of access to your team, ensuring data security and organized workflows.
Post-Launch Support
Comprehensive post-launch support, ensuring any bugs are fixed quickly and providing system updates to keep your CRM running smoothly.

Example projects