UX Heuristic Audit of your website / app / design

Starting at

$

800

About this service

Summary

Structured UX audit services that uncover usability issues, improve user flows, and align your product with industry best practices. My audits range from quick-win reviews to in-depth, research-backed evaluations with actionable roadmaps and redesign proposals. What makes me unique is my blend of hands-on product design experience, clear communication with stakeholders, and a focus on practical, high-impact improvements that help teams move fast without compromising quality.

Process

Step 1. After purchasing the project, send requirements
Step 2. Bohdan works on your project.

FAQs

  • Can't audit some sites?

    While I appreciate your interest, I respectfully decline audits that conflict with my personal values (no politics, religion, gambling, adult content)

  • Share sensitive data? Need trust first.

    Sharing Google analytic access or any other private info could be so tough decision because of insecureness and all that staff. I'm with you, so your data is secured by Upwork privacy policy and if you want, I can sign NDA. Just share it with me.

What's included

  • Heuristic & Quick-Win Audit

    Scope: A fast, focused audit designed to highlight the most urgent UX problems without going too deep. Ideal for startups and small businesses that need quick improvements to increase usability and reduce friction. Deliverables: 1. Top 10–15 critical issues with annotated screenshots 2. Quick-win recommendations (changes that require little effort but bring noticeable results) 3. Mini roadmap: what to fix now vs. later 4. PDF report (5–10 pages) formatted for easy sharing with your team Value: ✅ Gives you an immediate action plan to improve your product ✅ Affordable entry point into UX improvements ✅ Saves time by prioritizing fixes that impact users most

  • In-Depth UX Evaluation

    Scope: A comprehensive audit that goes beyond surface issues. This evaluation covers usability, accessibility, design consistency, and how your product compares to industry standards. Deliverables: 1. Full heuristic evaluation with severity ratings 2. User journey analysis (onboarding, checkout, navigation, etc.) 3. Competitor benchmark with 2–3 direct competitors or market leaders 4. Design consistency review: typography, spacing, colors, component usage 5. Prioritized roadmap: quick wins, medium-term fixes, long-term strategy 6. Visual examples of suggested improvements where needed Value: ✅ Provides a complete picture of your product’s UX health ✅ Ensures your product is competitive and aligned with industry best practices ✅ Helps your design/dev team prioritize improvements with clear impact levels

  • UX Research + Strategic Audit

    Scope: An advanced audit that combines expert evaluation with real or proxy user research. Designed for teams who want deep, actionable insights and a roadmap tied to actual user behavior. Deliverables: 1. Everything included in the In-Depth Evaluation 2. User testing sessions (or surveys/interviews if direct users aren’t available) 3. Analytics review (heatmaps, funnel drop-offs, behavior patterns) 4. Wireframe-level redesign suggestions for critical flows (e.g., onboarding, checkout, dashboard) 5. Stakeholder workshop (1–2h) to present findings, align priorities, and plan next steps 6. Extended PDF report (25–40 pages) + Figma annotations Value: ✅ Data-driven decisions instead of relying only on expert opinion ✅ Identifies hidden friction points in the real user experience ✅ Gives your team not only problems but tested solutions and prototypes ✅ Aligns stakeholders with a clear UX strategy for the next 3–6 months

Recommendations

(5.0)

Elijah Pearson at SmartEnergyGeeks hired Bohdan and recommends working with them

Ankit Kumar • Emphere Inc.

Client • Aug 19, 2024

Throughout our project engagement, Bohdan has consistently impressed us with his exceptional creativity and professionalism. His keen attention to detail has been instrumental in delivering outstanding results.

Ankit Kumar at Emphere Inc. hired Bohdan and recommends working with them


Client • Oct 18, 2024


Duration

3 days

Skills and tools

Auditor

UX Designer

UX Researcher

Figma

Figma

Google Analytics

Google Analytics

Google Sheets

Google Sheets

Hotjar

Hotjar

PostHog

PostHog