UX Heuristic Audit of your website / app / designBohdan Korzh
Not sure why your product isn't performing as well as expected?
Users are dropping off, but you don't know why?
Need an expert evaluation before committing to major changes?
I conduct comprehensive UX heuristic audits, identifying exactly what's hurting your user experience and conversion rates.
With 6+ years evaluating and improving web applications for multi-million dollar companies, I bring expert eyes to your product – finding issues your team might miss from being too close to it.
This isn't just a checklist; it's a strategic evaluation providing clear, prioritized, actionable recommendations that improve UX and business metrics.
Perfect for product teams needing objective assessment, new product leaders wanting baseline evaluation, or anyone unsure where UX improvements would have the biggest impact
What's included
📊 Comprehensive Heuristic Evaluation
Systematic evaluation of your product against established UX principles (Nielsen's 10 Usability Heuristics + additional modern UX principles). Every screen and user flow assessed for usability, accessibility, and best practice compliance.
🔍 Detailed Findings Report
Comprehensive report documenting all identified issues categorized by:
- Severity (critical, major, minor)
- Heuristic violated
- Affected user flows
- Impact on user experience
- Business impact potential
Typically, 30-80 findings depending on product complexity.
📸 Annotated Screenshots & Screen Recordings
Visual documentation showing exactly where issues occur. Screenshots with annotations explaining problems, plus screen recordings demonstrating problematic user flows in action.
🎯 Prioritized Recommendations
Clear, actionable recommendations for each issue including:
- Specific fixes suggested
- Best practice examples
- Expected improvement
- Implementation complexity estimate
- Priority ranking (quick wins vs. long-term improvements)
📈 Competitive Benchmark Analysis
Comparison of your product's UX against 3-5 competitors or industry leaders showing where you excel, where you lag, and opportunities to differentiate through better UX.
🚀 Quick Wins List
Curated list of high-impact, low-effort improvements you can implement immediately for fast UX gains – perfect for showing quick progress to stakeholders.
📊 Executive Summary Presentation
Concise presentation deck summarizing key findings, critical issues, recommended priorities, and expected business impact – perfect for presenting to leadership or stakeholders.
🗺️ Implementation Roadmap
Suggested phased approach to addressing findings: immediate fixes (week 1-2), short-term improvements (month 1-3), and long-term enhancements (quarter 1-2).
📞 Findings Review Session
60-90 minute call walking through the audit report, answering questions, discussing specific findings, and providing additional context or clarification your team needs.
FAQs
Heuristic evaluation is expert review based on established principles—I evaluate as an expert. User testing observes real users. Both are valuable; heuristic audits are faster, cheaper, and identify many issues user testing might miss. Ideal before user testing to fix obvious problems first.
Any web application, SaaS platform, B2B tool, marketplace, or web-based product. Works for both live products and prototypes/designs. Native mobile apps can be audited but web applications are my specialty.
Very detailed. Expect 20-50 pages documenting 30-80 findings (varies by product complexity). Each finding includes description, severity, affected areas, why it matters, and specific recommendations.
Yes, I need full access to explore thoroughly – either production access or demo account with broad permissions. If handling sensitive data, we can discuss NDA and appropriate access levels.
Evaluation itself takes 3-7 days depending on product complexity. Report creation another 3-5 days. Total delivery typically within 1.5-2 weeks from access granted.
Yes! During kick-off, we'll discuss your priorities (improve conversions, reduce support tickets, increase engagement, etc.). I'll weigh findings against your specific goals when prioritizing recommendations.
The audit service is evaluation only. Implementation can be scoped separately – either specific fixes (hourly at $75/hr), feature redesign projects, or ongoing improvement retainer. Many clients use audit findings to plan their next design engagement.
Yes! The report includes what you're doing well – important for team morale and knowing what to preserve during improvements. Not everything is broken; I highlight strengths too.
Absolutely. I sign NDAs regularly and treat all product information confidentially. Your audit report and findings remain private unless you choose to share them.
You own the complete report and recommendations. Many clients use findings to:
- Build internal roadmap,
- Get buy-in for UX investment,
- Scope redesign projects,
- Engage me for ongoing improvement work.
Example work
Bohdan's other services
Starting at$1,000
Duration1 week
Tags
Figma
Google Analytics
Google Sheets
Hotjar
PostHog
Auditor
CRO Expert
UX Designer
Service provided by
Bohdan Korzh proLviv, 79000
- $25k+
- Earned
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- Paid projects
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- Rating
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UX Heuristic Audit of your website / app / designBohdan Korzh
Starting at$1,000
Duration1 week
Tags
Figma
Google Analytics
Google Sheets
Hotjar
PostHog
Auditor
CRO Expert
UX Designer
Not sure why your product isn't performing as well as expected?
Users are dropping off, but you don't know why?
Need an expert evaluation before committing to major changes?
I conduct comprehensive UX heuristic audits, identifying exactly what's hurting your user experience and conversion rates.
With 6+ years evaluating and improving web applications for multi-million dollar companies, I bring expert eyes to your product – finding issues your team might miss from being too close to it.
This isn't just a checklist; it's a strategic evaluation providing clear, prioritized, actionable recommendations that improve UX and business metrics.
Perfect for product teams needing objective assessment, new product leaders wanting baseline evaluation, or anyone unsure where UX improvements would have the biggest impact
What's included
📊 Comprehensive Heuristic Evaluation
Systematic evaluation of your product against established UX principles (Nielsen's 10 Usability Heuristics + additional modern UX principles). Every screen and user flow assessed for usability, accessibility, and best practice compliance.
🔍 Detailed Findings Report
Comprehensive report documenting all identified issues categorized by:
- Severity (critical, major, minor)
- Heuristic violated
- Affected user flows
- Impact on user experience
- Business impact potential
Typically, 30-80 findings depending on product complexity.
📸 Annotated Screenshots & Screen Recordings
Visual documentation showing exactly where issues occur. Screenshots with annotations explaining problems, plus screen recordings demonstrating problematic user flows in action.
🎯 Prioritized Recommendations
Clear, actionable recommendations for each issue including:
- Specific fixes suggested
- Best practice examples
- Expected improvement
- Implementation complexity estimate
- Priority ranking (quick wins vs. long-term improvements)
📈 Competitive Benchmark Analysis
Comparison of your product's UX against 3-5 competitors or industry leaders showing where you excel, where you lag, and opportunities to differentiate through better UX.
🚀 Quick Wins List
Curated list of high-impact, low-effort improvements you can implement immediately for fast UX gains – perfect for showing quick progress to stakeholders.
📊 Executive Summary Presentation
Concise presentation deck summarizing key findings, critical issues, recommended priorities, and expected business impact – perfect for presenting to leadership or stakeholders.
🗺️ Implementation Roadmap
Suggested phased approach to addressing findings: immediate fixes (week 1-2), short-term improvements (month 1-3), and long-term enhancements (quarter 1-2).
📞 Findings Review Session
60-90 minute call walking through the audit report, answering questions, discussing specific findings, and providing additional context or clarification your team needs.
FAQs
Heuristic evaluation is expert review based on established principles—I evaluate as an expert. User testing observes real users. Both are valuable; heuristic audits are faster, cheaper, and identify many issues user testing might miss. Ideal before user testing to fix obvious problems first.
Any web application, SaaS platform, B2B tool, marketplace, or web-based product. Works for both live products and prototypes/designs. Native mobile apps can be audited but web applications are my specialty.
Very detailed. Expect 20-50 pages documenting 30-80 findings (varies by product complexity). Each finding includes description, severity, affected areas, why it matters, and specific recommendations.
Yes, I need full access to explore thoroughly – either production access or demo account with broad permissions. If handling sensitive data, we can discuss NDA and appropriate access levels.
Evaluation itself takes 3-7 days depending on product complexity. Report creation another 3-5 days. Total delivery typically within 1.5-2 weeks from access granted.
Yes! During kick-off, we'll discuss your priorities (improve conversions, reduce support tickets, increase engagement, etc.). I'll weigh findings against your specific goals when prioritizing recommendations.
The audit service is evaluation only. Implementation can be scoped separately – either specific fixes (hourly at $75/hr), feature redesign projects, or ongoing improvement retainer. Many clients use audit findings to plan their next design engagement.
Yes! The report includes what you're doing well – important for team morale and knowing what to preserve during improvements. Not everything is broken; I highlight strengths too.
Absolutely. I sign NDAs regularly and treat all product information confidentially. Your audit report and findings remain private unless you choose to share them.
You own the complete report and recommendations. Many clients use findings to:
- Build internal roadmap,
- Get buy-in for UX investment,
- Scope redesign projects,
- Engage me for ongoing improvement work.
Example work
Bohdan's other services
$1,000