Summary

FAQs

• Q1: What access do you need to work on our NetSuite system?

  A: Ideally, temporary role-based access to a sandbox or cloned environment for testing. If not available, detailed screenshots, exports, and notes will work — I’m used to async constraints.

• Q2: What types of processes can you help automate?

  A: I handle POs, vendor bills, approval routing, fulfillment prioritization, inventory workflows, customer-level customizations, and more — with an emphasis on async, clean logic.

• Q3: Do you offer ongoing support or just project-based work?

  A: I can do both. One-off solutions are fine, but if you need ongoing improvements or support, I can create a flexible retainer or recurring maintenance structure.

• Q4: What’s your turnaround time?

  A: Most projects are scoped and delivered within 3–10 business days depending on complexity. I’ll confirm realistic timelines before starting.

• Q5: How technical do we need to be?

  A: Not at all. You explain what’s frustrating or what isn’t working — I translate that into NetSuite logic. I’ll walk you through any changes in plain English.