UX Audit

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About this service

Summary

A UX audit brings significant, data-driven change to a website or application that ultimately improves user satisfaction and ROI. I can give your this significant change through:
- Considered research, not just doing things for the sake of them.
- 7 years (and counting) deep experience dealing with design artefacts in Figma.
- 8 years combined experience in marketing, copywriting, data planning and content strategy.

What's included

  • Initial discovery session

    1 session to help me fully immerse myself in your product or service and understand your desired outcomes.

  • Opportunity analysis

    Following the review of your site, service or digital product I will compile a summary of recommendations which will include a list of good features, quick win areas and longer term considerations.

  • Audience analysis

    Who better to speak to than your current or potential users? In this section, we map the solutions your product or service provides to find and target the people you want to be in front of. This includes persona mapping, customer journey & painpoint discovery.

  • Competitive landscape analysis

    Conducting a competitor analysis with both direct and indirect competitors to find unique opportunities and identify differentiators.

  • Prototype testing

    I'll create prototypes to test internally and/or with users to gain actionable insights. These can also be used as basis for the future design look and feel.

  • Audit report

    I will collate all of the previous audit information into a PDF document and hand off any design files.


Skills and tools

UX Designer
Figma
Google Docs
Google Sheets
Miro
Whimsical Wireframes

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