What's included

• UX Audit report

  A professional evaluation of your current platform with actionable recommendations to improve usability and conversion.

• Information Architecture blueprint

  A structured sitemap or content hierarchy that defines how your platform’s information is organized and accessed by users.

• Navigation structure design

  Well-defined menus, categories, and navigation flows to ensure users find what they need with minimal friction.

• User Flow diagrams

  A clear visual map of how users navigate your product, helping align business goals with intuitive journeys.

• Wireframes (Low/High fidelity)

  Blueprint-style layouts for desktop or mobile that show structure, functionality, and navigation before visual styling.

• Interactive prototypes

  Clickable, high-fidelity prototypes created in Figma to simulate real product behavior and validate usability.

• User Testing

  Real users complete key tasks to uncover friction points and opportunities. I design and facilitate moderated sessions (via Zoom or in person) and/or set up unmoderated testing using tools like Maze or other.

• Heuristic Evaluation report

  A professional review of your product based on UX best practices (Jakob Nielsen’s heuristics), identifying friction points and quick wins.

• User Behavior analysis

  Review of user interaction data (heatmaps, scroll depth, session recordings) to understand drop-offs, pain points, and areas to improve.