What's included

• Discovery & Strategy

  Customer Research Report, Journey Mapping Workshop, Persona Profiles, Experience Audit Analysis, Innovation Opportunity Assessment, Digital Strategy Roadmap

• Technology & Platforms

  Current State Technology Analysis, Technology Stack Consolidation Plan, Product Requirements Documentation, Dashboards and Reporting Build

• Web & Mobile Optimization

  Information Architecture Recommendations, Website Redesign Concepts, Conversion Rate Optimization Plan, Mobile App User Flows, Personalization Framework

• Content & Campaigns

  Content Gap Analysis, Content Strategy Plan, Content Calendar, Campaign Marketing Plan, Campaign Setup and Configurations

• Ongoing Advisory Support

  Quarterly Strategy Reviews, Annual Technology Audits, Regular Consulting Calls, Email Q&A Access