Customer Support
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About this service
Summary
With my experience in a call center, the communication, empathy, active listening, compassion, and comprehension, are going to be my values on my work as a customer support.
What's included
Customer Satisfaction
Providing the client with positive reviews and feedback from clients or customers.
Number of Resolved Issues and Responses On Time
For customer support roles, provide an increase in issues resolved and decrease the time delay in response to customers and good response rate.
Skills and tools
Customer Success Manager
Customer Support Representative
Freshdesk
G Suite
Loom
Microsoft Office 365
Zoom
Work with me
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