What's included

• Thoughtful Client Journeys

  I’ll conjure up personalized and seamless client experiences from initial interaction to ongoing support. I work closely with you to understand client needs, preferences, and pain, ensuring every touchpoint along the journey is thoughtfully designed and makes clients want to write you the rarest of reviews…a good one.

• Hospitality Design and Client Onboarding

  A welcoming and intuitive client onboarding process should feel like visiting your favorite restaurant. But most of the time, they feel like you’re out past midnight at Denny’s. My custom onboarding makes your clients feel valued and guided through every step of the process, fostering a sense of belonging and confidence in your services, while creating strong boundaries and peace of mind for you.

• Hiring Team Members and Contractors

  You know you’re the bottleneck in your business but don’t have time to hire. Let me streamline the hiring process by sourcing, vetting, and onboarding talented team members and contractors who align with your brand's vision and culture. From identifying staffing needs to conducting interviews and negotiating contracts, I facilitate recruitment, allowing you to focus on growing your business while building a high-performing team.

• Creating and Documenting Inner Workflows

  I specialize in optimizing and documenting internal workflows to enhance efficiency and productivity within your business. From streamlining communication channels to standardizing processes and documenting best practices, I ensure that your team operates seamlessly and collaboratively so you can finally take that maternity leave / 500 mile backpacking trip / lunch break you’ve been dreaming of.