E-Commerce Experience Optimization by Kima SargsyanE-Commerce Experience Optimization by Kima Sargsyan

E-Commerce Experience Optimization

Kima Sargsyan

Starting at

100

/hr

About this service

Summary

I transform underperforming e-commerce websites into conversion engines through data-driven optimization strategies that enhance user journeys, streamline site architecture, and eliminate purchase barriers. My approach combines rigorous analytics with strategic creativity, developed through optimizing digital experiences for global brands like Accor Hotels and Aon. What makes me unique is my ability to translate complex customer insights into practical, high-impact improvements that consistently deliver 33-47% conversion rate increases while maintaining brand integrity and enhancing customer satisfaction.

What's included

Conversion Audit Report
Analysis of current e-commerce performance with prioritized optimization opportunities.
User Journey Maps
Visual documentation of customer paths from discovery to purchase, highlighting friction points.
Optimized Site Architecture
Restructured information hierarchy and navigation to improve product findability.
A/B Testing Roadmap
Prioritized testing plan targeting key conversion barriers with expected impact.
Checkout Optimization Plan
Specific recommendations to reduce cart abandonment and streamline purchase flow.
Product Page Templates
Conversion-optimized layouts emphasizing key purchase drivers.
Mobile Experience Recommendations
Specific enhancements for smartphone and tablet shopping experiences.
Growth Forecast Model
Projected performance improvements based on implemented optimizations.

Skills and tools

CRO Expert

eCommerce Marketer

eCommerce Manager

Salesforce

Shopify

Snowflake

Industries

E-Commerce

Fashion & Apparel

Analytics

More services

Experience Strategy

STARTING AT

$100/hour

hourly rate