Virtual Receptionist

Mitzie Stewart

Starting at

/hr

About this service

Summary

Are you struggling to manage calls, appointments, and customer inquiries? With 4 years of virtual reception experience, I ensure your business runs smoothly 24/7.

How I Can Help:

Prompt and professional call handling

Accurate appointment scheduling

Quick responses to inquiries via phone, email, or chat

Reliable message forwarding

Call screening as per your instructions

Customized greetings reflecting your brand

- Availability round-the-clock

What You Receive:

Reliable support you can count on

Streamlined communication processes

Tailored solutions to meet your needs

Professional representation of your business

Cost-effective services saving time and resources

Why Choose Me:

Consistent support for smooth business operations

Friendly and courteous demeanor in representing your business

Maximizing productivity with efficient communication

Adapting to your unique business needs

Offering cost-effective solutions

Don't let missed calls or busy schedules hinder your business. Invest in professional virtual receptionist services today! Contact me to discuss your needs and get started.

FAQs

What do you need to start?
I'll need details about your business and access to relevant systems, like scheduling software.
How do you ensure confidentiality?
I strictly follow confidentiality protocols to protect your information.
What are your working hours?
I offer flexible hours to accommodate different time zones.

What's included

Comprehensive Virtual Receptionist Services
Virtual Receptionist Service Deliverables: 1. Professional Call Handling: - Answering and directing calls promptly and professionally. 2. Appointment Scheduling: - Coordinating and managing client appointments and reminders. 3. Customer Inquiry Response: - Providing prompt and accurate responses to customer inquiries via phone, email, or chat. 4. Message Taking and Forwarding: - Accurately recording and forwarding messages to the appropriate person. 5. Call Screening: - Prioritizing and filtering calls based on your instructions. 6. Customized Greetings: - Using personalized greetings that reflect your business’s brand and tone. 7. Data Entry and Record Keeping: - Maintaining accurate records of all calls and communications. 8. Customer Service Support: - Providing friendly and professional assistance to your customers. 9. Daily Reporting: - Sending daily reports summarizing the day’s calls and messages.

Skills and tools

Customer Support Representative