Strategic Operations Consultant
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About this service
Summary
What is a Strategic Operations Consultant?
A Strategic Operations Consultant will consult with you to evaluate business operations including your strengths and opportunities, assess the utilization of resources, identify areas needing focus, and develop and implement improvement strategies in line with business objectives. Depending on your specific needs, they will work with you and your department leads to develop an operational improvement strategy and lead implementation including providing updates to senior leadership.
A strong Strategic Operations Consultant requires a combination of technical and business capabilities, people and management skills, and a collaborative mindset. I excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces. effective client operations by advising on and supporting the implementation of changes to target operating models, functional business processes, management systems, culture and other elements part of the value chain.
Example Projects
Strategy and Execution
Process Improvement
Operational Transformation
Organizational Design
Mergers and Acquisitions
About Me
My primary strengths are in strategic initiatives, streamlining processes for scalability, and collaborative communication. I will ensure roadmaps are executed, constantly assessing risks and opportunities and implementing solutions while creating systems and processes that enable teams to operate at peak capacity. I am a responsive, dependable doer who is willing to step up when something is needed and determined to fulfill commitments.
Skills and Areas of Expertise
Strategic initiative execution
Process creation, operationalization, and documentation
Customer implementation
Customer support
Customer experience
Project management
MLS Data syndication
Real Estate Services for Brokerages, Agents, and MLSs
Healthcare and insurance technology including enrollment and claims in individual and small business sectors
OKR and annual/quarterly planning processes
What's included
Process Improvement
Assess current operational processes and work with you to identify opportunities for scalability and efficiency. Include process mapping, operationalization, and documentation including P&P and change management for all team members
Project Management
I provide the strategic support needed to get projects and initiatives started and the human glue required to hold it together. I am tenacious about execution and motivated by getting things done, achieving results, and realizing the desired impact of a task or project.
Skills and tools
Consultant
Program Manager
Operations Manager
Asana
Confluence
Google Docs
Google Drive
Microsoft Office 365
Work with me