Customer Success Manager

Eniola Alabetutu

(0)

Starting at

300

About this service

Summary

As a seasoned professional with a track record of success in customer support roles, I am well-equipped to provide exemplary customer success management services. My strong focus on motivation stems from my ability to understand and address the unique needs of each customer, ensuring their satisfaction and success. With a result-driven approach, I consistently strive to achieve and exceed performance goals, leveraging my expertise in troubleshooting and problem-solving to deliver effective solutions. Additionally, my exceptional teamwork skills enable me to collaborate seamlessly with colleagues and stakeholders, fostering a collaborative environment conducive to achieving shared objectives.

What's included

Technical Consultant/Lead
▪ Training new customers to fully utilize Microsoft 365, Google workspace and Endpoint management products ▪ Provide technical leadership and guidance to a team of engineers. ▪ Setting up signatures for companies with much subsidiary using Black pearl and Exclaimer ▪ Act as a trusted advisor to clients, offering strategic insights and driving business growth ▪ Troubleshooting and resolving complex issues relating to Microsoft 365 , Azure, and Windows Server ▪ Conduct performance optimization and security assessments ▪ Collaborate with cross-functional teams to ensure seamless integration of Microsoft technologies ▪ Deploying Microsoft 365 workloads and migration workloads to Microsoft 365

Duration

1 week

Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager