Most businesses fix customer problems one at a time.

The ones that grow consistently have someone thinking about it every single month.

That's what this retainer is.

I become your dedicated resource for understanding your customers, fixing what's making them leave, and doubling down on what's making them stay.

What's included every month:

Weekly check-ins to review what the data is telling us

Survey optimization so your questions keep getting sharper

Data interpretation in plain language — no jargon

Attribution tracking so your marketing spend goes to what actually works

Klaviyo integration support so your emails feel personal

Churn monitoring and early warning flags

One clear priority action every week so nothing sits idle

This is for you if:

You're a DTC brand spending on ads and want to finally trust the numbers

You're a SaaS team that keeps losing customers at the same point in the journey

You want a dedicated person thinking about your customers so you don't have to do it alone

You're scaling and need CS infrastructure that grows with you

No long term commitment. Cancel any month. Results or you shouldn't stay.