UX Research & Design Expert for Apps & Websites by chathumina ruwindushan

UX Research & Design Expert for Apps & Websites

chathumina ruwindushan

Contact for pricing

About this service

Summary

I offer comprehensive UX research and design services to create intuitive, user-centric apps and websites. From in-depth user research to wireframes, prototypes, and final designs, I ensure every step is tailored to meet your goals and delight your audience. My unique approach combines meticulous research with creative design, delivering solutions that are not only visually appealing but also highly functional.

Process

1. Discovery & Research

Conduct client interviews to understand goals, target audience, and challenges.

Perform user research, including surveys, interviews, or analytics reviews.

Analyze competitors and industry trends to identify opportunities.

2. Synthesis & Planning

Create user personas and journey maps to define user needs and pain points.

Develop an information architecture and sitemap to structure the product.

Prioritize features and define project scope based on findings.

3. Ideation & Wireframing

Sketch and refine low-fidelity wireframes to outline core layouts and workflows.

Iterate based on client feedback to ensure alignment with objectives.

4. Prototyping & Design

Develop interactive prototypes for testing and gathering feedback.

Design high-fidelity mockups with a focus on aesthetics and usability.

Incorporate branding elements and establish a design system if needed.

5. Testing & Validation

Conduct usability testing to identify and resolve issues.

Iterate on designs based on user feedback and insights.

6. Handoff & Delivery

Prepare design files for development, ensuring clear documentation and guidelines.

Support developers during implementation to maintain design integrity.

Deliver a final presentation with all assets, insights, and next steps.

FAQs

What is included in your UX design service?
I provide a complete range of UX services, including user research, wireframes, prototypes, and final high-fidelity designs. Additionally, I can deliver user personas, journey maps, and usability testing insights based on the project requirements.
How long does a typical project take?
The timeline depends on the project scope, but most projects take 2–6 weeks. After discussing your needs, I’ll provide a detailed timeline.
Can you work on both mobile apps and websites?
Yes, I specialize in UX design for both mobile apps (iOS and Android) and websites, ensuring an optimal experience across all platforms.
Do you provide development services?
I focus on UX design, but I provide detailed handoff files and guidelines to ensure smooth collaboration with developers. If needed, I can collaborate with your development team.
Can you help with an existing product?
Absolutely! I can audit your product to identify usability issues and provide redesigns to enhance the user experience.
How do you ensure your designs align with my brand?
I carefully analyze your brand guidelines and style preferences, incorporating them into the design to ensure consistency and alignment with your brand identity.
What tools do you use for design and collaboration?
I use industry-standard tools like Figma, Adobe XD, or Sketch for design and tools like Miro or Notion for collaboration and project management.
Do you conduct user testing?
Yes, I can include usability testing in the process to gather valuable feedback from real users and refine the design accordingly.
What do I need to provide to get started?
I’ll need information about your business, target audience, goals, and existing assets (e.g., brand guidelines, content, or design references).
What happens if I need revisions?
I offer revisions as part of the process to ensure the final design meets your expectations. The number of revisions will depend on the package you choose. Customize these based on your specific process and services!

What's included

UX Research Deliverables
User Personas – Detailed profiles of target users. User Journey Maps – Visualized paths showing how users interact with the product. Competitor Analysis Report – Insights on industry trends and competitors' strengths/weaknesses. Usability Testing Report – Findings and actionable insights from testing sessions. Research Summary – Comprehensive documentation of all findings and insights.
UX Design Deliverables
Wireframes – Low-fidelity sketches outlining the structure of key screens. Interactive Prototypes – Clickable prototypes for user testing and feedback. High-Fidelity Mockups – Polished designs reflecting the final product's look and feel. Information Architecture – Sitemap and navigation structure for seamless user flow. Design System – Style guide including colors, typography, and reusable components.

Example projects