Summary

FAQs

• How long does it typically take to design, build, and implement a custom AI chatbot for my business?

  The timeline varies depending on the complexity of your requirements. However, the majority of my projects can be completed within 14-20 days, which includes the conversation design session, build and test phase, and final integration.

• What level of customization and branding can be applied to the chatbot to match my company's identity?

  My AI chatbots offer a high degree of customization and branding flexibility. During the conversation design session, we will discuss your brand guidelines, tone of voice, and visual preferences. The chatbot's interface, color scheme, and messaging can be tailored to seamlessly integrate with your website and reflect your brand identity, ensuring a consistent user experience.

• Do you provide ongoing support, maintenance, and updates for the chatbot after deployment?

  Absolutely! For a flat rate monthly retainer, I provide ongoing support, hosting, token usage, maintenance, dashboard analytics, knowledge base management, and small updates/modifications for the chatbot after deployment.

• Can I connect the chatbot to APIs and 3rd party integrations?

  Yes, my AI chatbots can be connected to various APIs and third-party integrations to extend their functionality and integrate with your existing systems. During the development process, I will work closely with your team to identify and incorporate the necessary integrations.

• Do I need to install any 3rd party software in order for my chatbot to function properly?

  In most cases, you won't need to install any third-party software for your chatbot to function properly. As part of my service, I will handle the hosting and maintenance of the chatbot on my end, ensuring a seamless experience for you and your users. When you choose to host with me, I take care of all the necessary infrastructure requirements. This means that you can focus on your business while I manage the technical aspects of keeping your chatbot up and running. However, depending on the specific integrations and functionalities you require, there may be instances where connecting to third-party services or APIs is necessary. In such cases, I will work closely with you to determine the best approach and guide you through the process of setting up any required integrations.

• How do you handle token cost / usage fees for the chatbots?

  Most small businesses I offer unlimited usage as part of my flat rate monthly retainer. For businesses with high-volume or mission-critical chatbot requirements, I offer customized plans tailored to your specific needs. These plans can include higher token limits, dedicated infrastructure, and priority support to ensure that your chatbot can scale seamlessly with your business growth.