Certified Customer Experience Professional

Starting at

$

8

About this service

Summary

I offer personalized customer support that prioritizes understanding your needs and providing tailored solutions. What makes me unique is my commitment to proactive communication, ensuring that I reach out to you before issues arise, and my extensive knowledge base, which empowers me to resolve inquiries quickly and effectively. I am focused on building lasting relationships, making your satisfaction my top priority.

What's included

  • Service Level Agreements (SLAs)

    Defined SLAs outlining response times, resolution times, and other performance metrics.

  • Feedback Mechanism

    Baseline metrics on current customer support performance, along with an analysis of improvements made during the project.

  • Ongoing Support Plan

    Suggestions or a plan for ongoing customer support after project completion, including potential upgrades or enhancements.


Duration

1 week

Skills and tools

Technical Support Specialist
Customer Success Manager
Customer Support Representative
DocuSign
Gmail
Google Calendar
Ring Central

Industries

Call Center
Customer Service

Work with me