I provide ongoing CRM leadership for growing brands that need senior lifecycle expertise without a full-time hire. With 6 years leading CRM at VML and Merkle (Klarna, Estée Lauder, Coca Cola, News UK), I bring strategic direction and hands-on execution. 15-20 hours per week, minimum 3-month engagement. You get campaign planning, flow optimization, performance analysis, team collaboration, and strategic support - everything a CRM leader does, on a flexible basis.