Healthcare Administrative & Virtual Assistant | Patient Support

Arinola Akeem

Starting at

/hr

About this service

Summary

I provide professional administrative and virtual assistance for healthcare facilities, helping clinics, hospitals, and medical offices stay organized. From patient scheduling to medical data entry, I ensure smooth operations so healthcare providers can focus on patient care. With strong attention to detail and efficiency, I help manage daily administrative tasks, emails, and records while maintaining confidentiality and compliance with healthcare standards.

What's included

Patient Scheduling & Calendar Management
Book, confirm, and reschedule patient appointments. Coordinate doctor and staff schedules efficiently.
Medical Data Entry & Record Management
Update and organize patient records in EMR/EHR systems. Maintain accuracy and confidentiality (HIPAA compliance if required).
Billing & Insurance Support
Assist patients with insurance claims and billing inquiries. Process invoices and maintain payment records.
Email & Communication Management
Handle emails and correspondence for healthcare staff. Respond to patient inquiries professionally.
Telehealth & Virtual Office Assistance
Support virtual consultations (scheduling, tech assistance). Manage telehealth patient check-ins and follow-ups.
Document Preparation & Report Handling
Prepare reports, transcribe medical notes, and organize files. Ensure documents are accurately formatted and stored.
Patient Follow-Ups & Reminder Calls
Send reminders for appointments and medication schedules. Follow up on post-visit care and satisfaction surveys.