What's included

• User Insights Synthesis Document

  A cohesive document summarizing key findings from exploratory research methods like in-depth interviews, diary studies, or contextual inquiry, providing a rich understanding of user needs and pain points to inform the design scope effectively.

• Usability Testing Insights Package

  A detailed slide-deck report showcasing findings from usability testing sessions, including user feedback, task success rates, and actionable recommendations with images and annotations to enhance the usability and functionality of your product.

• Customer Journey Mapping Report

  A visual representation of the end-to-end user journey, highlighting touchpoints, emotions, and pain points, helping you understand the holistic user experience and identify areas for optimization.

• UX Audit Report

  An evaluation of your product's user interface against established usability heuristics, offering a structured assessment of usability issues and suggesting design improvements for a more user-friendly interface.

• Competitor UX Benchmarking Analysis

  A comparative analysis of your product's user experience against key competitors, uncovering strengths and weaknesses and providing insights to gain a competitive edge in terms of user satisfaction and engagement.