Centralized AI Sales Concierge & Lead Nurture SystemPeculiar Duke
The Project Scope
The Problem: The client had leads pouring in from Facebook Forms, Messenger, SMS, and Email, but their follow-up was disjointed. They were using static templates that couldn't answer specific questions, leading to a massive drop-off rate. They needed a system that could handle "messy" human responses and operate 24/7 across all platforms simultaneously.
The Solution: I engineered a "Spiderweb" workflow that serves as a unified command center. Instead of five separate automations, I built one master logic flow.
The Architecture: I utilized parallel triggers to funnel all traffic—regardless of source—into a single AI processing lane.
The Intelligence: I integrated a custom-trained ChatGPT prompt at every communication node. The system reads the incoming message, determines the sentiment and intent, and generates a contextually accurate response in real-time.
The Safety Net: I built extensive "If/Else" conditional branches. If a lead replies, the AI continues the chat. If they ghost, the system enters a "Looping Nurture" phase to re-engage them gently, ensuring no lead slips through the cracks.
What's included
. The Multi-Channel Ingestion Engine
Objective: Unification of communication streams.
The Build:
5-Point Trigger System: Configured entry points for Call Status, Chat/SMS, Inbound Email, FB Lead Forms, and FB Messenger.
Source Tagging Logic: Implemented hidden tagging steps to label leads by origin (e.g., "Source: FB_Ad_v1"), allowing the AI to know where the user is coming from and adjust its tone accordingly.
Human-like conversation capability.
The Build:
Custom Prompt Engineering: I wrote and tested the "System Prompt" (the instructions given to ChatGPT) to ensure it acts as a helpful, knowledgeable consultant rather than a generic bot. I restricted it from hallucinating fake prices or promises.
Context Awareness Nodes: Look at the workflow map — notice the repeated "Send Prompt to ChatGPT" steps. I configured these to carry over the previous message history so the bot remembers what was just said.
Latency Management: Added strategic "Wait" steps to mimic natural human typing speed, preventing the "instant bot" feeling that kills trust.
CRM Customization
Custom fields and tags for lead management.
Workflow automations for client onboarding, follow-ups, and task management.
Integration with Google Sheets, Google Analytics, or other CRM tools if needed.
Email and SMS Campaign Setup
Design and implementation of email and SMS sequences.
A/B testing to ensure optimal subject lines, copy, and calls-to-action.
Segmentation of contacts based on actions or behavior.
Ongoing Maintenance & Optimization
Monthly check-ins to ensure everything is running smoothly.
Continuous funnel and email automation optimization.
Troubleshooting and resolving technical issues.
Integration with Third-Party Tools
Integration with Zapier, payment systems, or other third-party tools.
API setup for data synchronization between GoHighLevel and other platforms.
Peculiar 's other services
Starting at$4,000
Duration4 weeks
Tags
Go High Level
OpenAI
AI Automation
Automation Engineer
Service provided by
Peculiar Duke Abuja, Nigeria
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Centralized AI Sales Concierge & Lead Nurture SystemPeculiar Duke
Starting at$4,000
Duration4 weeks
Tags
Go High Level
OpenAI
AI Automation
Automation Engineer
The Project Scope
The Problem: The client had leads pouring in from Facebook Forms, Messenger, SMS, and Email, but their follow-up was disjointed. They were using static templates that couldn't answer specific questions, leading to a massive drop-off rate. They needed a system that could handle "messy" human responses and operate 24/7 across all platforms simultaneously.
The Solution: I engineered a "Spiderweb" workflow that serves as a unified command center. Instead of five separate automations, I built one master logic flow.
The Architecture: I utilized parallel triggers to funnel all traffic—regardless of source—into a single AI processing lane.
The Intelligence: I integrated a custom-trained ChatGPT prompt at every communication node. The system reads the incoming message, determines the sentiment and intent, and generates a contextually accurate response in real-time.
The Safety Net: I built extensive "If/Else" conditional branches. If a lead replies, the AI continues the chat. If they ghost, the system enters a "Looping Nurture" phase to re-engage them gently, ensuring no lead slips through the cracks.
What's included
. The Multi-Channel Ingestion Engine
Objective: Unification of communication streams.
The Build:
5-Point Trigger System: Configured entry points for Call Status, Chat/SMS, Inbound Email, FB Lead Forms, and FB Messenger.
Source Tagging Logic: Implemented hidden tagging steps to label leads by origin (e.g., "Source: FB_Ad_v1"), allowing the AI to know where the user is coming from and adjust its tone accordingly.
Human-like conversation capability.
The Build:
Custom Prompt Engineering: I wrote and tested the "System Prompt" (the instructions given to ChatGPT) to ensure it acts as a helpful, knowledgeable consultant rather than a generic bot. I restricted it from hallucinating fake prices or promises.
Context Awareness Nodes: Look at the workflow map — notice the repeated "Send Prompt to ChatGPT" steps. I configured these to carry over the previous message history so the bot remembers what was just said.
Latency Management: Added strategic "Wait" steps to mimic natural human typing speed, preventing the "instant bot" feeling that kills trust.
CRM Customization
Custom fields and tags for lead management.
Workflow automations for client onboarding, follow-ups, and task management.
Integration with Google Sheets, Google Analytics, or other CRM tools if needed.
Email and SMS Campaign Setup
Design and implementation of email and SMS sequences.
A/B testing to ensure optimal subject lines, copy, and calls-to-action.
Segmentation of contacts based on actions or behavior.
Ongoing Maintenance & Optimization
Monthly check-ins to ensure everything is running smoothly.
Continuous funnel and email automation optimization.
Troubleshooting and resolving technical issues.
Integration with Third-Party Tools
Integration with Zapier, payment systems, or other third-party tools.
API setup for data synchronization between GoHighLevel and other platforms.
Peculiar 's other services
$4,000