Community Manager

Starting at

$

25

/hr

About this service

Summary

I offer end-to-end social media management, helping businesses grow their online presence through strategic content creation, audience engagement, and data-driven insights. What sets me apart is my ability to seamlessly coordinate with creative teams, maintain strong client relationships, and leverage industry-specific expertise in medical and real estate markets to craft highly relevant and engaging content. With a keen eye on analytics and performance, I ensure that every strategy delivers measurable results and aligns with your brand’s goals.

What's included

  • Increase in Social Media Engagement

    I offer comprehensive social media management designed to help businesses grow their online presence, engage their audience, and achieve their goals.

  • Social Media Management

    I manage and oversee social media accounts across multiple platforms, including Facebook, Instagram, Twitter, and TikTok, ensuring consistent branding and engagement.

  • Content Strategy & Creation

    I develop and implement creative social media strategies and content briefs that align with your brand identity and business objectives.

  • Team Coordination

    I work closely with video editors, content creators, and videographers to produce high-quality, engaging content tailored to your audience.

  • Client Communication & Support

    I maintain open and proactive communication, providing regular updates and gathering feedback to ensure your vision is met.

  • Analytics & Performance Reporting

    I track and analyze social media performance, delivering detailed monthly reports highlighting growth, engagement, and ROI.

  • Industry Expertise

    I research and then craft content that resonates with your target audience and maximizes engagement.

Recommendations

(5.0)

I had the pleasure of working with Reina Hernandez at Kinect Inc., and she was an outstanding Sales and Account Manager. Reina consistently exceeded sales targets, built strong client relationships, and always ensured smooth account management. She was organized, responsive, and worked well with other teams to improve processes. Reina’s positive attitude and dedication made her a key asset to the company. I have no doubt she will excel in any future role and highly recommend her!

Arsh Porla • Ultrawellness

Client • Mar 20, 2025

Reina joined Ultrawellness as a customer service agent and now she is handling whole customer experience at Ultrawellness. Her work is amazing she is highly skilled in communication and making systems for a smooth customer service. She has a very good work ethics and she is a hard worker. Reina also has amazing skill at organising and scheduling work which has helped us a lot when it comes to responding customer queries and responses in time especially in Q4 when there is a rise.


Skills and tools

Customer Support Representative

Community Manager

Community Support Specialist

Discord

Discord

HubSpot

HubSpot

Intercom

Intercom

Slack

Slack

Zendesk

Zendesk