Community Manager
Starting at
$
25
/hrAbout this service
Summary
What's included
Increase in Social Media Engagement
I offer comprehensive social media management designed to help businesses grow their online presence, engage their audience, and achieve their goals.
Social Media Management
I manage and oversee social media accounts across multiple platforms, including Facebook, Instagram, Twitter, and TikTok, ensuring consistent branding and engagement.
Content Strategy & Creation
I develop and implement creative social media strategies and content briefs that align with your brand identity and business objectives.
Team Coordination
I work closely with video editors, content creators, and videographers to produce high-quality, engaging content tailored to your audience.
Client Communication & Support
I maintain open and proactive communication, providing regular updates and gathering feedback to ensure your vision is met.
Analytics & Performance Reporting
I track and analyze social media performance, delivering detailed monthly reports highlighting growth, engagement, and ROI.
Industry Expertise
I research and then craft content that resonates with your target audience and maximizes engagement.
Recommendations
(5.0)
Client • Nov 25, 2025
Recommended
In my professional experience, Reina is an excellent Customer Success Officer and is very quick to learn quite complex systems, company structures and products. She grasps software and procedures very quickly and offers valuable feedback and insight as to how systems could be improved. Reina is skilled at data entry tasks in addition to reporting and reaching KPIs. Reina is an asset and any company would be lucky to have her.
Client • Nov 3, 2025
Recommended
Working with Reina was an absolute joy! From her very first day, she approached everything with curiosity, enthusiasm, and a genuine desire to learn. She quickly grew into her role, completing up to 60 tickets per day while maintaining empathy and thoughtfulness in every customer interaction. Beyond her strong performance, Reina was a bright light on our team — always uplifting her teammates, bringing positivity to group chats and meetings, and contributing to a culture of support 💜
Client • Sep 16, 2025
Recommended
Reina Hernandez was an excellent support rep for my ecom brand. She was quick to respond, professional, and always went above and beyond to solve issues. Her clear communication made everything easy to understand. Overall, she made the support process smooth and stress-free.
Client • Sep 16, 2025
Recommended
Our team was looking for a reliable, experienced Customer Support Rep and Reina was an excellent fit! She's a good communicator, organized and fully understands the CS process to properly manage and resolve issues. It was great to have her part of our team.
Client • Mar 20, 2025
Recommended
I had the pleasure of working with Reina Hernandez at Kinect Inc., and she was an outstanding Sales and Account Manager. Reina consistently exceeded sales targets, built strong client relationships, and always ensured smooth account management. She was organized, responsive, and worked well with other teams to improve processes. Reina’s positive attitude and dedication made her a key asset to the company. I have no doubt she will excel in any future role and highly recommend her!
Client • Mar 20, 2025
Recommended
Reina joined Ultrawellness as a customer service agent and now she is handling whole customer experience at Ultrawellness. Her work is amazing she is highly skilled in communication and making systems for a smooth customer service. She has a very good work ethics and she is a hard worker. Reina also has amazing skill at organising and scheduling work which has helped us a lot when it comes to responding customer queries and responses in time especially in Q4 when there is a rise.
