Conversational AI Voice Assistant

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About this service

Summary

I will deploy a 24/7 voice assistant for both inbound and outbound calls, customized for a specific task. I'll integrate it with your systems and develop up to 3 automations for thorough data analysis and CRM enhancement, streamlining your customer engagement and operations

Process

Step 1: Objective Setting and Agreement
We'll start by planning and finalizing your objectives and deliverables for the project. Once we agree on the scope and contract, a 50% deposit of the total fee will be required to kickstart the work
Step 2: Development Phase
I'll then move on to rendering the project, developing the voice assistant according to the agreed specifications, and setting up the required automations and integrations to match your business needs
Step 3: Rigorous Testing
After development, I'll conduct extensive testing on all features, including the functionality of the automations, chatbot responses, and voice assistant interactions, to ensure everything operates seamlessly
Step 4: Deployment and Delivery
Once testing confirms that all elements are functioning perfectly, I'll proceed with the deployment and delivery of the product to you, ensuring the voice assistant is fully operational and integrated into your system
Final Review
After deployment, we'll conduct a final review to ensure the project meets your expectations and you're satisfied with the outcome. The remaining balance of the project fee will then be settled. Since everything is deployed and operational, you can immediately start benefiting from the voice assistant, with no management required on your part

FAQs

  • What is an AI voice assistant?

    A voice assistant is a software that understands and responds to spoken commands, facilitating interactions between humans and devices or systems through voice input. It uses advanced language models to interpret, process, and engage in natural conversation.

  • What LLM will this voice assistant use?

    It employs OpenAI's language models, ensuring cutting-edge conversational capabilities and high-quality interactions.

  • Can I clone one of my representative's voices for the AI?

    Yes, we can configure the AI to utilize a specific voice, making the interactions more personalized and reflective of your brand.

  • Can I use my company number for the assistant?

    While you can't use your existing company number, during setup, we'll select an area code and provide a permanent number for handling both inbound and outbound calls.

  • What are the use cases of this voice assistant?

    This assistant excels in various tasks, including lead qualification, appointment scheduling, customer support, feedback collection, and more, enhancing your operational efficiency and customer engagement.

  • Can we receive a test call right now?

    Absolutely, just send me a message to arrange a test call and experience the voice assistant firsthand.

  • What happens after the call?

    After a call ends, a transcript is generated and logged in an Excel sheet or a chosen location via automations. We'll summarize the call by analyzing the transcript with a GPT-engineered process, then tailor further actions to your preferences, such as emailing your team for follow-ups.

  • Can the assistant book meetings?

    Yes, through custom coding and API integration, the assistant can access your calendar to schedule meetings, considering real-time availability.

  • What else should I know?

    I'm developing a web version of this AI, which will extend its deployment from voice calls to website/app interactions, enabling immediate conversations with the assistant about anything related to your company.

  • How does the usage cost work?

    The call is charged at 20 cents per minute, billed to the exact second for precise and fair pricing. Additionally, there are usage costs associated with the automations and GPT usage. I will pre-bill $150 a month to cover these usage costs. If any balance remains, it will rollover to the next month, ensuring you only pay for what you use and maximizing the value of your capital.

  • Can you develop this project further in the future?

    Yes, and I recommend inquiring about my retainer program for unlimited project updates for life, ensuring your voice assistant evolves with your needs.

  • Can we add additional features not mentioned in your service?

    Definitely! Feel free to share your ideas with me. After evaluating the feasibility, we can agree on the outcomes, and I'll deliver the enhancements.

What's included

  • 📲 Voice Assistant Deployment

    I will deploy and activate a voice assistant to operate 24/7 on a phone number you choose, ready to take inbound calls and engage with callers anytime. New Option - Add it as a widget button on your website, allowing visitors to instantly conversate with your virtual assistant with just a tap.

  • 📞 Outbound Call Automation

    I will create a major automation for one specific operation, which can be activated from any location you choose. This operation will trigger an outbound call, executed through custom coding to ensure seamless initiation of communication as per your requirements

  • 🎓 AI Training & Customization

    I will train the AI on your company data to ensure it's well-versed in your brand and operations, tailoring it to seamlessly match your company's voice and objectives

  • 🔧 Use Case Customization

    I will customize the bot to conduct one specific use case chosen from options such as: - Marketing Outreach - Information Dissemination - Survey and Feedback Collection - Lead Qualification and Scheduling - Customer Support and Technical Assistance - Order and Booking Management, tailored to align with your unique business needs and objectives

  • 💼 Integration with Customer Service Systems

    I will integrate the voice assistant into your customer service system, enabling immediate call activation from your chatbot or website upon customer request

  • ⚙️ Automation Development x 3

    I will craft up to 3 more automations, each up to 7 steps, focusing on effectively analyzing and distributing data from your voice assistant. For instance: Call ends > Transcript sent to GPT for summarization > Summary analyzed for key insights > Insights automatically updated in CRM > Follow-up tasks created > Notification sent to relevant team > Final report generated for review


Skills and tools

Virtual Assistant
AI Application Developer
Conversational Bot
ChatGPT
JavaScript
Python

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