Bilingual IT Service Consultant | Salesforce + Web Design

Contact for pricing

About this service

Summary

I help organizations modernize their digital systems through bilingual Salesforce and WordPress solutions. With over 10 years of experience in IT service management and web design, I bridge the gap between technical teams and end users to create efficient, human-centered digital experiences.

What's included

  • Bilingual WordPress Website Setup

    A fully functional bilingual website (English–Spanish) with optimized pages, plugins, and SEO settings. Includes training on how to update content and manage the site independently.

  • User Training & Documentation (English–Spanish)

    Custom bilingual user guides, onboarding videos, or live training sessions to help non-technical teams adopt new systems with confidence.

  • Salesforce System Optimization Report

    A detailed report with recommendations to improve workflows, data quality, automation, and user adoption in Salesforce. Includes before/after workflow maps and best-practice configuration tips.

  • Digital Transformation Roadmap

    A strategic document outlining quick wins and long-term actions to modernize operations, improve service delivery, and align technology with organizational goals.


Skills and tools

Project Manager

Translator

Web Designer

Canva

Canva

Jira

Jira

Salesforce

Salesforce

Slack

Slack

WordPress

WordPress

Industries

Government & Public Administration
Nonprofit
Computer Software