Bilingual IT Service Consultant | Salesforce + Web Design by Erika Martinez

Bilingual IT Service Consultant | Salesforce + Web Design by Erika MartinezBilingual IT Service Consultant | Salesforce + Web Design by Erika Martinez

Bilingual IT Service Consultant | Salesforce + Web Design

Erika Martinez

Contact for pricing

About this service

Summary

I help organizations modernize their digital systems through bilingual Salesforce and WordPress solutions. With over 10 years of experience in IT service management and web design, I bridge the gap between technical teams and end users to create efficient, human-centered digital experiences.

What's included

Bilingual WordPress Website Setup
A fully functional bilingual website (English–Spanish) with optimized pages, plugins, and SEO settings. Includes training on how to update content and manage the site independently.
User Training & Documentation (English–Spanish)
Custom bilingual user guides, onboarding videos, or live training sessions to help non-technical teams adopt new systems with confidence.
Salesforce System Optimization Report
A detailed report with recommendations to improve workflows, data quality, automation, and user adoption in Salesforce. Includes before/after workflow maps and best-practice configuration tips.
Digital Transformation Roadmap
A strategic document outlining quick wins and long-term actions to modernize operations, improve service delivery, and align technology with organizational goals.

Example projects