CRM Management, Customer Support ManagerMashood Javaid
✅ CRM Setup & Customization – I configure and customize CRMs like Zoho, HubSpot, and Freshdesk to align with your business needs.
✅ Ticketing System Management – Organizing and optimizing support tickets for better resolution times.
✅ Live Chat Implementation & Management – Setting up and managing platforms like LiveChat, Intercom, JivoChat, and Zendesk for real-time customer support.
✅ Automations & Workflow Optimization – Creating automated workflows, chatbots, and AI-driven customer interactions.
✅ Integration Services – Connecting your CRM with other tools (email, marketing automation, analytics, etc.) for a unified system.
✅ User Training & Documentation – Guiding teams on how to maximize CRM functionalities.
✅ Performance Monitoring & Reporting – Analyzing support performance and customer engagement to optimize strategies.
Why Choose Me?
🔹 4+ years of experience in CRM & customer support solutions.
🔹 Expertise in multiple platforms: LiveChat, Zendesk, Freshdesk, Intercom, JivoChat, Zoho, and HubSpot.
🔹 Proven track record of improving customer experience and efficiency.
🔹 Dedicated support and consultation to scale your operations.
Let’s discuss how I can streamline your CRM and customer support operations! 🚀
What's included
CRM Setup & Customization
I configure and customize CRMs like Zoho, HubSpot, and Freshdesk to align with your business needs.
Ticketing System Management
Organizing and optimizing support tickets for better resolution times.
Live Chat Implementation & Management
Setting up and managing platforms like LiveChat, Intercom, JivoChat, and Zendesk for real-time customer support.
Automations & Workflow Optimization
Creating automated workflows, chatbots, and AI-driven customer interactions.
Integration Services
Connecting your CRM with other tools (email, marketing automation, analytics, etc.) for a unified system.
Performance Monitoring & Reporting
Analyzing support performance and customer engagement to optimize strategies.
Mashood's other services
Starting at$3,000
Duration4 weeks
Tags
Asana
Freshdesk
HubSpot
Intercom
Salesforce
Account Manager
Customer Success Manager
Product Manager
Service provided by
Mashood Javaid Pakistan
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- Rating
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CRM Management, Customer Support ManagerMashood Javaid
Starting at$3,000
Duration4 weeks
Tags
Asana
Freshdesk
HubSpot
Intercom
Salesforce
Account Manager
Customer Success Manager
Product Manager
✅ CRM Setup & Customization – I configure and customize CRMs like Zoho, HubSpot, and Freshdesk to align with your business needs.
✅ Ticketing System Management – Organizing and optimizing support tickets for better resolution times.
✅ Live Chat Implementation & Management – Setting up and managing platforms like LiveChat, Intercom, JivoChat, and Zendesk for real-time customer support.
✅ Automations & Workflow Optimization – Creating automated workflows, chatbots, and AI-driven customer interactions.
✅ Integration Services – Connecting your CRM with other tools (email, marketing automation, analytics, etc.) for a unified system.
✅ User Training & Documentation – Guiding teams on how to maximize CRM functionalities.
✅ Performance Monitoring & Reporting – Analyzing support performance and customer engagement to optimize strategies.
Why Choose Me?
🔹 4+ years of experience in CRM & customer support solutions.
🔹 Expertise in multiple platforms: LiveChat, Zendesk, Freshdesk, Intercom, JivoChat, Zoho, and HubSpot.
🔹 Proven track record of improving customer experience and efficiency.
🔹 Dedicated support and consultation to scale your operations.
Let’s discuss how I can streamline your CRM and customer support operations! 🚀
What's included
CRM Setup & Customization
I configure and customize CRMs like Zoho, HubSpot, and Freshdesk to align with your business needs.
Ticketing System Management
Organizing and optimizing support tickets for better resolution times.
Live Chat Implementation & Management
Setting up and managing platforms like LiveChat, Intercom, JivoChat, and Zendesk for real-time customer support.
Automations & Workflow Optimization
Creating automated workflows, chatbots, and AI-driven customer interactions.
Integration Services
Connecting your CRM with other tools (email, marketing automation, analytics, etc.) for a unified system.
Performance Monitoring & Reporting
Analyzing support performance and customer engagement to optimize strategies.
Mashood's other services
$3,000