B2B Saas Customer Support
Starting at
$
10
/hrAbout this service
Summary
🕓24/7 Live Chat Customer Service Coverage!
💰Cost-effective: Can handle multiple inquiries simultaneously.
🌎Can cater to different time zones which can help to expand the customer base
💪Offer seamless support throughout the conversation until the issue is resolved
📝Improve efficiency and productivity by developing new plans and procedures
🔁Contribute to the creation of a process map
What's included
SAAS Customer Support
🏷Customer Service Foundations - Issued by LinkedIn 🏷Customer Service: Problem - Solving and troubleshooting - Issued by LinkedIn 🏷Freshdesk Product Expert Certification Training - Issued by FreshDesk 🏷Gorgias Basic Agent Certification Training - Issued by Gorgias
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Industries
Technical Support
SaaS
IT Infrastructure
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