10 + Years Tech Support Expert | Customer Happiness Manager

Starting at

$

12

/hr

About this service

Summary

βœ… Lightning-fast response times across email and chat platforms
βœ… Skilled conflict resolution to turn complaints into positive experiences 😊
βœ… Brand-consistent communication that aligns with your company voice
βœ… Proficiency in popular CRM tools like Zendesk, Salesforce, and Intercom
βœ… Multilingual support to reach diverse markets 🌎
βœ… Data-driven insights and regular reporting for continuous improvement πŸ“Š
βœ… Flexible availability to cover peak hours and manage high volumes
βœ… Proactive problem-solving to prevent issues before they escalate

What's included

  • You will get Premium 24/7 coverage for your Customers

    πŸš€Boost customer satisfaction and streamline support operations with my professional email and chat assistance. I offer: βœ… Lightning-fast response times across email and chat platforms βœ… Skilled conflict resolution to turn complaints into positive experiences 😊 βœ… Brand-consistent communication that aligns with your company voice βœ… Proficiency in popular CRM tools like Zendesk, Salesforce, and Intercom βœ… Multilingual support to reach diverse markets 🌎 βœ… Data-driven insights and regular reporting for continuous improvement πŸ“Š βœ… Flexible availability to cover peak hours and manage high volumes βœ… Proactive problem-solving to prevent issues before they escalate With my expertise, you'll: Reduce response times ⏱️ Increase customer satisfaction ratings πŸ“ˆ Free up your team to focus on core business activities πŸ’Ό I'm skilled in handling a wide range of inquiries, from basic product questions to complex technical issues. My goal is to transform every interaction into an opportunity for building customer loyalty and enhancing your brand reputation. πŸš€ Ready to take your customer support to the next level? Let's discuss how I can tailor my skills to your specific needs and goals


Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager

Freshdesk

Freshdesk

Gorgias

Gorgias

HubSpot

HubSpot

Intercom

Intercom

Zendesk

Zendesk

Industries

Computer Software