10 + Years Tech Support Expert | Customer Happiness Manager

Starting at

$

12

/hr

About this service

Summary

✅ Lightning-fast response times across email and chat platforms
✅ Skilled conflict resolution to turn complaints into positive experiences 😊
✅ Brand-consistent communication that aligns with your company voice
✅ Proficiency in popular CRM tools like Zendesk, Salesforce, and Intercom
✅ Multilingual support to reach diverse markets 🌎
✅ Data-driven insights and regular reporting for continuous improvement 📊
✅ Flexible availability to cover peak hours and manage high volumes
✅ Proactive problem-solving to prevent issues before they escalate

What's included

  • You will get Premium 24/7 coverage for your Customers

    🚀Boost customer satisfaction and streamline support operations with my professional email and chat assistance. I offer: ✅ Lightning-fast response times across email and chat platforms ✅ Skilled conflict resolution to turn complaints into positive experiences 😊 ✅ Brand-consistent communication that aligns with your company voice ✅ Proficiency in popular CRM tools like Zendesk, Salesforce, and Intercom ✅ Multilingual support to reach diverse markets 🌎 ✅ Data-driven insights and regular reporting for continuous improvement 📊 ✅ Flexible availability to cover peak hours and manage high volumes ✅ Proactive problem-solving to prevent issues before they escalate With my expertise, you'll: Reduce response times ⏱️ Increase customer satisfaction ratings 📈 Free up your team to focus on core business activities 💼 I'm skilled in handling a wide range of inquiries, from basic product questions to complex technical issues. My goal is to transform every interaction into an opportunity for building customer loyalty and enhancing your brand reputation. 🚀 Ready to take your customer support to the next level? Let's discuss how I can tailor my skills to your specific needs and goals


Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk

Industries

Technical Support
IT Management
SaaS

Work with me