AI Voice Agent for Sales & Support (Website or Phone Caller) by Thorsten Hunsicker

AI Voice Agent for Sales & Support (Website or Phone Caller)

Thorsten Hunsicker

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About this service

Summary

I build custom AI voice agents that close the gap between leads and bookings — without hiring a sales team. Whether you need an outbound AI caller to qualify and book calls from your lead lists, or an inbound website voice agent to engage visitors in real time, each setup is tailored to your brand, script, and CRM. Fully automated, multilingual, and built to convert.

AI is even more cost-effective than hiring a $10/h VA.

What's included

1. Voice Agent Configuration
Custom voice persona creation (tone, language, and intent) Embedded sales psychology and objection handling logic Multilingual support (e.g. EN, DE, ES) using ElevenLabs Premium Voices
2. Script & Conversation Flow Design
Modular script blocks for outbound or inbound flows Dynamic branching for objections, questions, or FAQ Integrated fallback logic + clear call-to-action triggers (e.g. booking)
3. Lead Source Integration
Connects with Tally, Typeform, CSVs, or your CRM Scheduled or real-time call trigger logic (via n8n or webhook) Support for cold lists, warm leads, or website visitor activation
4. CRM & Calendar Automation
Booking sync with Calendly or direct pipeline insert Status updates (e.g. no answer, call back later, booked) Logs into Airtable, HubSpot, Salesforce, Pipedrive or your supported CRM
5. Call Quality & Training Data
Upload PDFs or product links to train the agent Optional intent detection matching the product catalog or sales material Test and refine based on early feedback and live calls

Example projects