Social Media Management

Dineo Pretty Modise

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About this service

Summary

What makes me unique as a social media manager is that I don’t just post for the sake of posting—I’m all about creating content that really speaks to your audience. I build tailored strategies that blend creativity with data, making sure every post serves a purpose. I’m always ahead of trends, keeping my clients in the loop on what’s hot while partnering with influencers that genuinely align with the brand. Plus, I track performance like a hawk, so we’re constantly optimizing and ensuring we hit those growth goals consistently.

Process

Here’s how my delivery process works to ensure you get the best results:

Discovery & Strategy Development: We start by understanding your brand, goals, and target audience. I dive deep into your vision and industry to create a custom social media strategy that aligns with your objectives.

Content Creation & Approval: I craft personalized content—images, videos, captions—that fits your brand voice and resonates with your audience. Before anything goes live, I’ll send everything over for your approval.

Scheduling & Management: Once the content is approved, I handle the scheduling and posting across all platforms, ensuring optimal timing for maximum engagement. I also manage community interactions—responding to comments, messages, and fostering conversations.

Performance Tracking & Reporting: I keep a close eye on how your social media is performing. Every month, you’ll get detailed reports with key metrics and insights, so you can see what’s working, and we can tweak things if needed to improve results.

Ongoing Optimization & Trend Monitoring: Social media is always evolving, and so is my approach. I continuously monitor trends, test new strategies, and optimize content to keep your brand ahead of the curve and on track for growth.

FAQs

How often will you post on our social media accounts?
The frequency of posts depends on your specific goals and the platform. Typically, I recommend posting 3-5 times per week on platforms like Instagram and Facebook, while platforms like Twitter may require more frequent updates.
Can you create custom content for our brand?
Yes! I’ll create tailored content that reflects your brand’s identity and resonates with your target audience. This includes everything from custom graphics and videos to engaging captions and hashtags.
How do you measure the success of our social media efforts?
I track key metrics like engagement (likes, comments, shares), follower growth, website traffic, and conversion rates. Each month, you’ll receive a detailed report with insights and recommendations for future strategies.
Do you handle community management and customer engagement?
Absolutely! I’ll manage your accounts, including responding to comments and messages, engaging with your audience, and building a community around your brand.
What happens if a post or strategy isn’t working as expected?
I’m constantly monitoring performance. If something isn’t hitting the mark, I’ll tweak the strategy or content in real time to optimize for better results. My approach is always flexible and data-driven.

What's included

Social Media Strategy
A comprehensive strategy outlining the goals, audience analysis, content themes, and platform-specific tactics to maximize reach and engagement.
Content Calendar
A monthly/weekly content calendar detailing the posts, captions, visuals, and posting schedule for each platform (Instagram, Facebook, Twitter, LinkedIn, etc.).
Content Creation
Custom graphics, images, videos, and copy for posts, stories, and ads designed to align with the brand’s identity and engage the target audience.
Social Media Management & Scheduling
Management of all social platforms, including daily posting, responding to comments and messages, and community engagement to foster interaction and brand loyalty.
Performance Reports
Monthly performance reports analyzing key metrics (reach, engagement, follower growth, impressions, click-through rates), along with actionable insights and recommendations for optimizing future campaigns.
Social Listening & Trend Monitoring
Monitoring conversations, hashtags, and trends relevant to the brand to keep the content fresh, timely, and aligned with audience interests.
Ad Campaign Management
Setting up, managing, and optimizing paid social media campaigns (Facebook Ads, Instagram Ads, etc.), including audience targeting, ad creative, budget allocation, and performance tracking.
Influencer Collaboration & Partnerships
Identifying and managing collaborations with influencers or brand ambassadors to expand reach and credibility within the target market.