User Research
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About this service
Summary
I conduct comprehensive user research to identify key needs, goals, and pain points through focus groups, 1-on-1 interviews, and in-depth user testing. By analyzing both existing products and new designs with clickable prototypes, I uncover valuable insights to drive effective design decisions. My approach ensures a deep understanding of user experiences, leading to more intuitive and impactful product outcomes.
What's included
Workshop facilitation
I facilitate in-person and online team sessions focused on defining product strategies and goals.
Focus groups
I lead sessions with potential users to uncover their key needs, goals, and pain points within the user experience.
1-on-1 Interviews
I conduct individual interviews to gain a deeper understanding of users' experiences.
User testing
I evaluate with users current products to identify key pain points, as well as test new designs using clickable prototypes that I create.
Example projects
Skills and tools
User Researcher
FigJam
Work with me