Expert Cloud & Software Troubleshooter

Troubleshooting a Creative Workflow Bottleneck
Troubleshooting a Creative Workflow Bottleneck

Investigated the issue through error logs and system configurations, identified the software conflict, resolved it by updating the font management software.

IT Specialist
Technical Support Specialist
Customer Support Representative
AnyDesk
Slack

Boosting Productivity in a Busy Dental Office
Boosting Productivity in a Busy Dental Office

A dental office suffered from slow network performance due to outdated infrastructure and device interference, hindering their patient management system

IT Specialist
Technical Support Specialist
Community Support Specialist
AnyDesk
NetBox

Rescuing an Online Store from Disaster
Rescuing an Online Store from Disaster

An e-commerce website was experiencing intermittent downtime due to a traffic surge exceeding its shared hosting capacity. I migrated website to AWS EC2.

Technical Support Specialist
Amazon EC2