Mock Blog Post: How Car Culture Solidifies in Kuala Lumpur
A blog post on how car ownership in Kuala Lumpur solidifies car culture and affects urban lifestyle in Kuala Lumpur.
Researcher
Content Writer
Mock Blog Post: Kuala Lumpur Public Transport
A mock brief on different modes of public transport in Kuala Lumpur, Malaysia, and issues with connectivity.
Researcher
Content Writer
Product Copy: Lulusta Scented Candles
Lulusta is a new, fun, and scent-sational Malaysian e-commerce brand that promises to transport you to your happy place with every scent.
Copywriter
G Suite
Blog Post: mLife Staff Blog
A short post on the charity drive organized by Team Meltwater Kuala Lumpur.
Content Writer
WordPress
Customer Service Case Study: Handling Difficult Customers
Managed a high volume of customer inquiries with a 95% satisfaction rate. Implemented strategies to de-escalate difficult situations and retain customers.
Customer Support Representative
Researcher
CRM
G Suite
Jira