Projects using UserTesting in Phoenix

Projects using UserTesting in PhoenixProjects using UserTesting in Phoenix

Cover image for Dynamic Discounts: Empowering Customer Decision-Making

Dynamic Discounts: Empowering Customer Decision-Making

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Cover image for NBC News Mobile App Redesign

NBC News Mobile App Redesign

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Cover image for Help & Contact: A one-stop support hub

Help & Contact: A one-stop support hub

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Cover image for Ski Pass Checkout Flow Redesign

Ski Pass Checkout Flow Redesign

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Cover image for Wayfair • Report a Problem Workflow

Wayfair • Report a Problem Workflow

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Cover image for Internal Inspection app for used cars startup

Internal Inspection app for used cars startup

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Cover image for Wayfair's Refund Tracker

Wayfair's Refund Tracker

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Cover image for Mastering Client Alignment: Enhance Your UX Discovery Phase

This isn't flashy or going to make you swoon (unless you're a real UX nerd), but going thru the discovery phase and gaining alignment with your client is pretty satisfying. When you know that you're in sync with the vision the fun, engaging, delightful product is close at hand. I wrapped up this brief on a 0->1 client project just recently, and we nailed the scope, features, vibe, goals, messaging, and user interactions they expect to see.

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Cover image for Usability Study for a Car‑Inspection

Usability Study for a Car‑Inspection App As a UX Researcher, I conducted a full usability study to evaluate and refine the car‑inspection experience. This included in‑depth user interviews and a series of hands‑on prototype exercises where real users tested both A and B design variations. The research uncovered key usability issues, validated core interaction patterns, and provided clear, evidence‑based recommendations to guide the product team toward a more intuitive and efficient inspection workflow.

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