Conversational AI Development Projects in Patna

Conversational AI Development Projects in PatnaConversational AI Development Projects in Patna

Cover image for Built an AI-powered web chat

Built an AI-powered web chat agent using Voiceflow to handle customer conversations and automate common website interactions. The agent understands visitor intent, retrieves relevant information from a business knowledge base using RAG, generates context-aware responses, and takes actions based on the conversation. It can handle FAQs, customer support, appointment scheduling, lead capture and qualification, customer information collection, issue reporting, and human handoff when needed. I also designed the workflow to connect with business systems such as CRMs, calendars, email, notifications, helpdesks, databases, and Google Sheets. The goal was to move beyond a simple chatbot and create a system that can understand conversations, access the right information, take useful actions, and keep business processes connected. This setup can be adapted to different business workflows, knowledge bases, conversation flows, and integrations.

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Cover image for Built an AI voice agent

Built an AI voice agent to handle both inbound and outbound business calls. The agent can answer questions, qualify leads, collect caller information, book appointments, and transfer calls to a human when needed. I also connected the voice workflow with the CRM so important call and lead information can be passed to the right system automatically. The idea was to connect the conversation itself with the actions that happen after the call — from qualifying a lead to booking an appointment and keeping customer records updated. The workflow can be adapted based on the business, conversation flow, and integrations required.

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