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Jill Adhiambo's avatar
Jill Adhiambo
Nairobi, Kenya
Strategy & Operations Manager|Systems & Execution
New to Contra
Strategy & Operations Manager|Systems & Execution
Cover image for Boost Campaign Efficiency with Expert Workflow Solutions
Built marketing workflows and execution systems that improved campaign efficiency, alignment, and reporting visibility across teams.
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Cover image for Designed customer support training systems
Designed customer support training systems and operational guidelines that increased team efficiency, improved response quality, and strengthened customer satisfaction.
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12
Cover image for Conducted strategic business research analyzing
Conducted strategic business research analyzing market trends, competitors, and opportunities to provide actionable insights that supported informed decision-making and growth planning.
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15
Cover image for Developed a structured business process
Developed a structured business process presentation to map workflows, clarify responsibilities, and improve operational efficiency. Designed to help teams standardize execution, reduce confusion, and scale with clear systems and documented processes.
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Google Workspace Studio(1)