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Cover image for Johns Hopkins University GovEx Works
Johns Hopkins University GovEx Works — End-to-End Product Design UX Research · UI Design · Prototyping · Front-End Development User Problems: 🔻Staff were avoiding the original internal dashboard entirely and working out of external spreadsheets instead. 🔻The interface was slow, cluttered, and forced users to zoom out in the browser to use the old dashboard interface. Impact 🏢 Introduced UX research and Design Thinking practices to the organization. 🧠 Replaced spreadsheet workarounds with a centralized, modern system. ⭐ 4.7 / 5 user satisfaction at beta launch. 📈 Higher adoption, improved workflow efficiency, and better remote collaboration during the pandemic. Result: I redesigned it end-to-end and turned it into a tool they actually rely on and could use during the COVID-19 pandemic.
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