Freelancers using Acuity Scheduling in LagosFreelancers using Acuity Scheduling in Lagos
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Veronique Chinero Ibeh's avatar
Veronique Chinero Ibeh
Lagos, Nigeria
Customer Support & AI Automation Specialist
New to Contra
Customer Support & AI Automation Specialist
Cover image for Project Overview Designed and implemented a
Project Overview Designed and implemented a structured end-to-end client operations workflow for a photography business to improve booking clarity, protect revenue, and standardize client handling. Mapped the full lifecycle from inquiry to session delivery, including lead qualification, package recommendation, booking confirmation, payment tracking, refunds, cancellations, and reschedule enforcement. Built decision-based workflows to manage deposits, full payments, late cancellations, failed payments, and policy enforcement consistently. Result: clearer internal processes, reduced payment disputes, stronger revenue control, and a more professional client experience.
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Cover image for This is the latest thing
This is the latest thing I built on Notion. A complete Life OS system designed to manage productivity, finance, fitness, and daily life all in one place. One of the key highlights is the Finance Hub. It comes with automatic calculations powered by built in formulas, so tracking income, expenses, savings, and overall financial health happens without manual work. Everything updates in real time as you input data. The system also includes multiple connected hubs such as productivity, fitness, wellness, and daily planning. Each one is structured to work together so nothing feels isolated or scattered. The goal was simple, create one system that actually runs your day to day life without overcomplicating anything. Video attached.
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Cover image for A fully automated AI customer
A fully automated AI customer support system built with zero code. Answers customer questions in under 60 seconds — 24 hours a day, 7 days a week, with no human involvement.
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Cover image for Hi, this is a demo
Hi, this is a demo Operations Command Center I built to demonstrate how I manage client visibility, onboarding, follow-ups, and escalation for a lead generation agency. All data here is fictional. The goal of this structure is to ensure nothing falls through the cracks and the founder always has real-time visibility.
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Acuity Scheduling(1)