Freelancers using ServiceNow in Calamba
Freelancers using ServiceNow in Calamba
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Joana Marie Hipol
Calamba, Philippines
ServiceNow ITOM Engineer | AI Automation
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ServiceNow ITOM Engineer | AI Automation
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IT Operations Analytics Dashboard Description This project presents a centralized IT Operations dashboard designed to provide real-time visibility into infrastructure health, CMDB quality, discovery performance, compliance, incidents, and operational metrics. The dashboard transforms technical data into actionable insights, helping IT teams monitor performance, identify trends, and make informed decisions through interactive reporting. Skills ServiceNow Dashboard Design IT Operations CMDB Reporting Data Analytics
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14
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AI Workflow Automation for IT Operations Description This project showcases an AI-powered workflow that automates repetitive IT operational tasks using AI, Microsoft Power Automate, Excel, Microsoft Teams, and ServiceNow. The workflow streamlines request processing, data validation, reporting, and team notifications while reducing manual effort and improving operational efficiency. The solution enables faster response times, improved accuracy, and greater visibility across IT processes. Skills AI Automation Microsoft Power Automate ServiceNow Microsoft Teams Excel Process Automation
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15
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ServiceNow CMDB Data Quality Optimization Description This project demonstrates my approach to improving CMDB data quality and operational reliability using ServiceNow ITOM best practices. The solution focuses on identifying duplicate and orphaned configuration items, optimizing discovery processes, improving data reconciliation, and strengthening CMDB governance. The result is a cleaner, more reliable CMDB that supports accurate reporting, automation, incident management, and better IT decision-making. Skills ServiceNow ITOM CMDB Discovery IRE Data Quality IT Operations
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13
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AI Content Automation System with n8n Description This project demonstrates an end-to-end AI-powered content automation workflow built with n8n. The system automatically transforms content ideas into ready-to-publish marketing assets by integrating AI, design tools, cloud storage, and collaboration platforms into a single workflow. The automation captures new content requests, generates AI-powered captions and copy, prepares design assets, routes content for approval, stores files in the cloud, and schedules publication. By eliminating repetitive manual tasks, the workflow helps creators and businesses produce content faster while maintaining consistency and quality. This solution is designed for startups, agencies, e-commerce businesses, and content creators looking to streamline their content production process and scale their marketing efforts efficiently. Key Features AI-powered content generation Automated workflow orchestration with n8n Multi-platform integration Content approval workflow Automated notifications Cloud file management Content scheduling and publishing Scalable, reusable automation Tools & Technologies n8n OpenAI Google Sheets Canva Google Drive Slack Google Calendar Webhooks APIs Skills AI Automation Workflow Automation n8n API Integration Process Optimization Prompt Engineering No-Code Automation Business Process Automation
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