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UX | eLearning | Creative Operations Consultant

Cover image for Federal Aviation Administration training was functional but ...

Federal Aviation Administration training was functional but dated — limited interactivity, weak accessibility, and inconsistent design. I led the UX redesign, modernizing every module for clarity, consistency, and learner engagement. I created 54 reusable interactions and 22 templates in Articulate Rise & Storyline, developed team job aids, and helped establish the FAA’s visual and interaction standards used by over 150 developers. Outcome: Some of the FAA’s highest-rated training experiences to date.

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Cover image for Paylocity’s internal learning team needed a total overhaul o...

Paylocity’s internal learning team needed a total overhaul of their 700+ course library — 3 years of content with no taxonomy or update system. I built a tagging hierarchy and database structure to catalog every course, created missing pieces in Articulate Rise, and implemented metadata rules to flag compliance updates automatically. The result was a three-year backlog cleared and a sustainable structure for future growth. Outcome: Streamlined 700+ courses, eliminated redundancy, and created a single source of truth for learning assets.

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Cover image for When Microsoft’s learning innovation team explored how AI co...

When Microsoft’s learning innovation team explored how AI could help people upskill faster, I designed a CoPilot-aligned eLearning prototype to show the vision in action. Using Articulate Storyline, Figma, and custom JavaScript, I built a chat-based simulation that mimicked real AI dialogue — branching conversations, interactive media, and learner input fields. The result was an executive-facing prototype polished enough to demo to the Chief Diversity Officer. Focus: AI-integrated UX, Instructional Design, Accessibility Outcome: Delivered a dynamic, conversational learning experience that demonstrated how AI could transform internal training.

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Cover image for Working with Tipping Point Solutions, I developed highly int...

Working with Tipping Point Solutions, I developed highly interactive, multilingual training modules for the U.S. government’s Defense Language Institute. I programmed dynamic content in HTML, CSS, and JavaScript, ensuring accessibility and SCORM compliance in Chinese, Korean, and Spanish. Each course was designed for engagement and cultural accuracy. Outcome: Mission-critical training delivered to international defense learners.

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Articulate Storyline(3)