Freelancers using ShipStation in Barisal Division

Freelancers using ShipStation in Barisal DivisionFreelancers using ShipStation in Barisal Division

Projects People

Md. Mahadi Hasan

Barisal Division, Bangladesh

WordPress Expert, WooCommerce, SEO and Customer Support

WordPress Expert, WooCommerce, SEO and Customer Support

Cover image for E-commerce Operations & Support Specialist

E-commerce Operations & Support Specialist for Peptide & Health Brands 🧬 Managing a peptide or health supplement store requires high accuracy, fast customer response, and seamless store operations. With hands-on experience handling operations for US-based peptide brands (like PeptixBio & AscendBioLabs), I help store owners maintain high CSAT and smooth daily workflows. What I bring to your brand: 🎧 Dedicated Support: Handling email, live chat, and ticketing with industry-specific understanding. 📦 Order & Logistics Tracking: Smooth handling of fulfillment inquiries, reshipments, and refunds. ⚙️ Help Desk Setup: Configuration and management on Gorgias, Zendesk, and Intercom. 📊 Store Operations: Daily WooCommerce/Shopify backend updates and inventory tracking. If you run a biotech, peptide, or supplement store and need an experienced specialist to handle your customer support and backend operations, let's connect! 📩 Send a direct message or book a call on Contra to discuss your store's needs. #PeptideEcommerce #EcommerceOperations #CustomerSupport #Gorgias #ShopifyExpert #WooCommerce #BiotechSupport #ContraFreelance

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Cover image for Fast response times and clear

Fast response times and clear communication build real buyer trust for e-commerce brands. 🛒💬 Here’s a quick breakdown of my recent experience delivering dedicated Email & Live Chat Support for AscendBioLabs (https://ascendbiolabs.com/), a US-based e-commerce brand: Handling daily customer interactions isn't just about replying—it's about retaining customers and protecting brand reputation. Key responsibilities & highlights: 🔹 Ticket & Email Management: Resolved daily customer inquiries regarding orders, tracking, and product information with minimal response times. 🔹 Issue Resolution: Handled sensitive requests like exchanges, refunds, and order modifications professionally while adhering to brand policies. 🔹 Customer Retention: Focused on clear, empathetic, and friendly communication to maintain high customer satisfaction (CSAT) scores. 🔹 Zero Missed Queries: Utilized structured ticketing workflows to ensure every single customer received a timely follow-up. Keeping backend operations and customer support smooth allows store owners to focus purely on scaling their business. 📈 📂 Check out my full Portfolio & Available Services here: 👉 [Portfolio Profile / Service Link (https://mahadi-codes.github.io/Wpdeb-Portfolio/)] Need help managing your e-commerce customer support, ticket queues, or store operations? Feel free to send me a direct message! 📩 #EcommerceSupport #CustomerService #EmailSupport #LiveChatSupport #ShopifySupport #VirtualAssistant #EcommerceVA

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Cover image for Elevate Your E-commerce Customer Experience

Elevate Your E-commerce Customer Experience & Store Operations 🚀 Struggling to manage live chats, order inquiries, and store workflows while scaling your business? I help e-commerce brands streamline their operations and deliver 5-star customer support. What I can handle for your store: 🎧 Live Chat & Email Support: Fast, friendly, and solution-driven communication. 📦 Order Management: Seamless handling of tracking, refunds, and exchanges. ⚙️ Help Desk Setup: Configuration on Zendesk, Gorgias, Intercom, or native chat apps. 📊 Store Operations: Daily workflows to keep your backend running smoothly. Key Highlights: ⚡ Fast Response Time ⭐ High CSAT & Customer Loyalty ⚙️ Organized & Efficient Workflow Ready to boost customer satisfaction and free up your time? Send a direct message or book a call—let’s talk! #EcommerceSupport #CustomerSuccess #StoreOperations #VirtualAssistant #LiveChat #ShopifyExpert #WooCommerce #ContraFreelancer

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Cover image for Corporate WordPress Website Development for

Corporate WordPress Website Development for Packaging Solutions Developed a professional corporate website for Viggo Pack using WordPress, specifically tailored to showcase industrial packaging solutions. The project focused on creating a clean, trustworthy, and informative user experience. Key features included a structured service/product overview, intuitive navigation for easy information access, and optimized contact forms for business inquiries. The site is fully mobile-responsive, performance-optimized, and built to reflect the brand's professional identity in the packaging industry.

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