Freelancers using Sprinklr in Acqui Terme
Freelancers using Sprinklr in Acqui Terme
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Silvia Rojas
Acqui Terme, Italy
Social Media Strategist | Brand Voice & Community Growth
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Social Media Strategist | Brand Voice & Community Growth
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Multi-Brand Social Media Management (Agency Portfolio) Collaborated with agencies such as ICUC Social, EMF Media, NexStep Media. Type: Global agency clients across tech, lifestyle, hospitality, and consumer brands. Description: Led the social media strategy, content planning, community management, brand voice development, brand reputation, social listening, influencer and partnership collaborations, and performance reporting for multiple international brands. Platforms: Instagram, Facebook, X, LinkedIn, Youtube, Reddit, TikTok.
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Reputation and Crisis Management Clients: ICUC Social, EMF Media, SuperStudio. Description: Handled social listening, negative feedback, and crisis situations for high-visibility brands. Developed response strategies and protected brand reputation while maintaining trust and professionalism. Platforms: Instagram, Facebook, X, LinkedIn, Youtube, TikTok, Reddit.
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Analytics and Data-Driven Optimization Clients: ICUC Social, EMF Media, SuperStudio, NexStep Media. Description: Tracked performance across platforms, created reports, and used engagement, reach, and conversion data and other KPIs to refine content strategies and improve results over time. Tools: Native analytics, Sprout Social, Sprinklr, Hootsuite, SEMrush, Moz, Google Analytics, and more.
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Instagram Strategy & Brand Development for Luna Yoga Studio
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