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Built an AI support agent that answers from your docs, hands off to a human when unsure, and logs every answer it wasn't confident about.
Setup takes 2 days, not 2 months. If your support inbox is eating your week, I'll set one up on your docs. Details in my services.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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AI made exploration much cheaper for me
i'm not sure it made the work more enjoyable.
i enjoyed manually exploring different directions
even when it took a lot of effort
once i had a solid foundation,
new screens came together pretty easily
now i can generate a dozen directions and get something functional quickly
but it's often almost unusable.
most of my work comes afterward:
rearranging things,
discarding bad ideas,
removing generated slop...
feeling like this limping little guy
protecting you from the slop
That limping little guy protecting us from the slop is painfully relatable, Anton. I feel the same: generating a dozen directions is cheap now, but the rearranging, discarding and de-slopping afterward is where the real craft lives.
How it works section for an AI support platform
The product answers customer questions from your docs, hands off to your team when needed, and learns from every reply. The section had to explain all three steps without turning into a long scroll.
I used horizontal expanding panels. The active step opens with copy and a product preview, while the other steps stay visible as collapsed tabs, so visitors always know where they are in the flow.
Step one shows connected sources like the help center, product docs, API reference and changelog, each with a live status. The answer card shows where the reply came from, the confidence score and the response time. That detail matters for a support tool, since trust comes from seeing the source.
Design focus: clear sequence, visible progress, and proof of accuracy inside the UI.
The horizontal expanding panels are a smart solution for this. Keeping the other steps visible as collapsed tabs preserves the sense of sequence, and showing the confidence score right in the answer card builds trust where it matters most.
AI can write you a sales page in ten minutes.
But here's what it doesn't have.
It doesn't know which email your list ignored last month. Or what your buyers said on your last ten sales calls.
So it fills the gaps with a guess. A confident, polished guess.
And that's where it gets expensive.
Picture it. The page goes live. It reads well. Traffic comes in.
And nothing converts.
So you ask AI for a new version. Then another. Each one sounds good, and each one misses the same thing, because the missing context is still missing.
Weeks go by. Ad money goes out. And you're no closer to knowing what's actually wrong.
Here's the thing. Speed without context just gets you to the wrong answer faster.
That's why, in my client work, the context comes first.
Before anything gets drafted, I gather what the AI can't see on its own: past campaign results and real buyer feedback, plus the frameworks that have grown businesses like yours.
Then AI speeds up the build.
Because the people buying from you are human. Their doubts and reasons rarely fit inside a prompt.
So AI drafts. A human brings the context and owns the decisions.
Speed without context just gets you to the wrong answer faster is such a sharp line, Ax. The confident polished guess only works when you feed the AI the context it can't see: past results, real buyer words, actual doubts.